Jarrod Macleay

• Assisted customers with inquiries, providing accurate information and support.
• Resolved customer complaints effectively, ensuring satisfaction and loyalty.
• Educated customers on products and services, enhancing their understanding and usage.
• Stock control
• Participated in training sessions to enhance product knowledge and service skills.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

I have done some work with Coretemp Air Conditioning, changing filters, assisting in maintenance duties and helping out where needed.

• Maintained cleanliness of work areas to promote a safe working environment.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Promoted a positive work environment by demonstrating strong teamwork and communication skills.
• Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
• Cleaned and maintained tools, equipment and worksites.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Performed general housekeeping and cleaning tasks.

I did a week of work experience with Airtherm Air Conditioning getting some knowledge and understanding of the industry. I assisted in maintenance duties and general labouring work.

• Conducted regular equipment inspections to ensure operational safety standards.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Performed general housekeeping and cleaning tasks.
• Loaded and unloaded materials onto trucks and trailers.
• Followed instructions and safety protocols to prevent accidents and injuries.