Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jarrod Noakes

Cairns,QLD

Summary

Professional planner with comprehensive expertise in developing strategic plans and coordinating complex projects. Skilled in resource allocation, timeline management, and data analysis to drive successful outcomes. Strong focus on team collaboration and adaptability to changing needs ensures reliable performance. Known for problem-solving abilities and effective communication.

Overview

12
12
years of professional experience

Work History

Client Services Planner

St John's Community Care
08.2022 - Current
  • Managed complex client caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Advocated for client rights within the healthcare system, working diligently to address concerns or barriers to care.
  • Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
  • Enhanced patient care coordination by effectively managing schedules for multiple healthcare providers.
  • Reduced hospital readmission rates by coordinating effective post-discharge care plans.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Retail Assistant

Myer Cairns
11.2013 - 08.2022
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Boosted store's reputation through courteous and professional customer service.
  • Achieved multiple "staff excellence awards" for my consistent customer service, building a returning customer base.

Education

Diploma of Dementia Studies -

University of Tasmania
Hobart, TAS
07-2025

Certificate III Individual Care (Ageing) -

MiHaven
Cairns, QLD
03-2023

Skills

  • Data management
  • Client directed focus
  • Risk management and mitigation
  • Effective time management
  • Strong community and stakeholder engagement
  • Proficient in using technology such as; TRACCS, SalesForce, AlayaCare and Microsoft Office
  • Strong team player

Interests

  • Music
  • Camping and fishing
  • Reading
  • Gardening
  • Cooking

Timeline

Client Services Planner

St John's Community Care
08.2022 - Current

Retail Assistant

Myer Cairns
11.2013 - 08.2022

Diploma of Dementia Studies -

University of Tasmania

Certificate III Individual Care (Ageing) -

MiHaven
Jarrod Noakes