Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Jarrod Rutjens

Wallan,VIC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Shift Manager

McDonald's
02.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Shift Manager

McDonald's
08.2022 - 02.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Kept employees operating productively and working on task to meet business and customer needs.

Crew Member

McDonald's
07.2017 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Bass Coast College
Wonthaggi, VIC
11.2020

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Workplace Safety
  • Opening and closing procedures
  • Handling Customer Complaints
  • Staff Training and Onboarding
  • Inventory Control
  • Safety Compliance
  • Equipment Troubleshooting
  • Tech-Savvy

Hobbies

In my spare time i enjoy spending times out riding with my friends and or working on our motorbikes at home.

I also enjoy playing games and or going out for dinner with my friends

References

Patrick Allsop - Friend/Housemate - 0402957655

Lawson Hente - Friend/Housemate - 0479156004


Professional Reference

Jake Mealy - Work Colleague - 0491023354


Timeline

Shift Manager

McDonald's
02.2023 - Current

Shift Manager

McDonald's
08.2022 - 02.2023

Crew Member

McDonald's
07.2017 - 08.2022

High School Diploma -

Bass Coast College

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Jarrod Rutjens