Jarrod Smith
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shiftrunner/Assistant Manager
Dominos Pizza, Budgewoi
07.2022 - Current
- Managed the running of nights, tracked rosters and managed labor
- Handled customer complaints
- Coaching and developing of team members
- Recruitment, onboarding and training of new staff
Store Manager
Dominos Pizza, Budgewoi
02.2023 - 09.2024
- Managed and created team rosters
- Handled employee issues
- Managed and maintained a highly profitable store
- Discussed and controlled many PnL factors
- Managed all aspects of Food Safety
Customer Service Rep/Delivery Expert
Dominos Pizza, Budgewoi
11.2021 - 07.2022
- Greeted customers, answered phones.
- Consistent use of POS machines
- Maintained clean and healthy work environment
Education
Year 12 Graduate -
Gorokan High School
01.2021
Bachelor - Law
University of New England
Sydney, NSW04-2028
Skills
- Effective problem & conflict resolution
- Customer service leadership
- Financial cash management
- Effective verbal communication
- Transaction processing
- Collaborative team engagement
- Proficient in EFTPOS terminal operation
- Strong time management
Certification
- Food Safety Supervisor Certificate, Atwea College - 2022
- Obtained a Food Safety Supervisor Certificate as legally required under NSW and Australian Food Laws, valid for 5 years.
Timeline
Store Manager
Dominos Pizza, Budgewoi
02.2023 - 09.2024
Shiftrunner/Assistant Manager
Dominos Pizza, Budgewoi
07.2022 - Current
Customer Service Rep/Delivery Expert
Dominos Pizza, Budgewoi
11.2021 - 07.2022
Year 12 Graduate -
Gorokan High School
Bachelor - Law
University of New England
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