Jarryd Hynes
Hackham,SA
Summary
A highly motivated individual who enjoys working as a team as well as individually, Always taking pride in providing good customer service and ensuring to motivate and support those around them in getting the job done at hand properly and efficiently. Over 10+ years in Customer Service as well as Retail.
Overview
13
13
years of professional experience
Work History
Hospitality Worker, Duty Manager
RD Jones Group - Woodcroft Hotel
12.2017 - 12.2020
- Established and maintained relationships with key customers to promote satisfaction and loyalty.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed and assisted in performing stocktake on a weekly basis,
- Trained new staff members on proper customer service and hospitality policies.
- Acknowledged outstanding staff performance to boost morale.
- Promoted loyalty system and engaged in upselling extra or better products where possible.
Hospitality Worker, Duty Manager
RD Jones Group - Woodcroft Hotel
12.2010 - Current
- Established and maintained relationships with key customers to promote satisfaction and loyalty.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed and assisted in performing stocktake on a weekly basis,
- Trained new staff members on proper customer service and hospitality policies.
- Acknowledged outstanding staff performance to boost morale.
- Promoted loyalty system and engaged in upselling extra or better products where possible.
Education
Responsible Service of Alcohol
Adelaide Hospitality School
Responsible Service of Gambling
Adelaide Hospitality School
Certificate II in Hospitality
Adelaide Hospitality School
No Degree -
Cardijn College
Noarlunga Downs, SA12.2006
Skills
- Work ethic
- Communication skills
- Attention to detail
- IT and POS skills
- Dependable
- Leadership
- Organization
- Initiative
- Time Management
- Customer Service
References
Matthew Cavaioulo - Bottleshop Manager
Woodcroft Hotel - Thirsty Camel
PH: 0407305222
Joanne Duthie - Duty Manager
Woodcroft Hotel
PH:
Iman Saleh - Duty Manager
Cove Tavern
PH: 0433492455
Woolworths Candidate Number: 5806569
Timeline
Hospitality Worker, Duty Manager
RD Jones Group - Woodcroft Hotel
12.2017 - 12.2020
Hospitality Worker, Duty Manager
RD Jones Group - Woodcroft Hotel
12.2010 - Current
Responsible Service of Alcohol
Adelaide Hospitality School
Responsible Service of Gambling
Adelaide Hospitality School
Certificate II in Hospitality
Adelaide Hospitality School
No Degree -
Cardijn College
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