Patamaporn Phanyam
Ardross,WA
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
10
10
years of professional experience
Work History
Political Affairs Intern
Australian Embassy
07.2023 - 10.2023
- Enhanced internship experience by conducting comprehensive research on political affairs and drafting reports.
- Supported senior staff in policy analysis, leading to the development of well-informed strategies for the organization.
- Assisted in organizing high-profile events, ensuring smooth execution and positive feedback from attendees.
- Managed complex projects with tight deadlines, demonstrating strong organizational skills and attention to detail.
Business Owner
Online Clothing Store
03.2020 - 10.2023
- Enhanced company profitability by reducing overhead costs and negotiating favourable contracts with suppliers.
- Created engaging social media content to increase brand awareness and attract new customers.
- Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
Crew Member
McDonald's
06.2019 - 08.2019
- Expedited orders with accuracy, resulting in reduced wait times for customers.
- Contributed to sales growth by upselling menu items and promoting limited-time offerings.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Trained new crew members on company policies, procedures, and best practices for optimal performance.
- Streamlined drive-thru order processing by utilizing clear communication techniques with both customers and team members.
- Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
- Collaborated with team members to complete orders.
- Made change and returned correct cash and coin to patrons.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Housekeeper
Happy Cleaning Service LLC
06.2019 - 08.2019
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
Restaurant Team Member
J-Pook Restaurant
09.2018 - 11.2018
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Greeted guests pleasantly and answered menu questions.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Prepared food orders, cooking on grill and operating fry station.
Sales Assistant
Adimas Boutique
03.2018 - 05.2018
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Cashier
7 Elevn
04.2016 - 07.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Supermarket Employee
Tops Supermarket
04.2016 - 06.2016
- Improved customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to achieve monthly sales targets and improve overall performance.
- Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
- Provided support during peak hours by quickly restocking shelves with high-demand items.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Order Taker
Family Own Business
02.2014 - 06.2014
- Enhanced order accuracy by diligently reviewing and verifying customer information and order details.
- Assisted in reducing order errors with meticulous attention to detail while inputting data.
- Improved customer satisfaction by promptly addressing concerns, providing accurate information, and offering solutions when necessary.
- Entered orders into computer system quickly and in proper sequence.
- Welcomed customers and provided quick and attentive service.
- Politely and persuasively suggested upgrades and related menu items such as drinks and desserts to achieve upselling objectives.
Education
Bachelor of Arts - International Relations
Thammasart University
Bangkok12.2022
Skills
- Cash Handling
- Order Management
- Quality Control
- Problem-solving abilities
- Attention to detail
- Time management
- Adaptability and flexibility
- Qualitative Research
- Efficient Multitasking
- Product Upselling
- Conflict resolution
- Strong communication skills
Languages
English
Native or Bilingual
Timeline
Political Affairs Intern
Australian Embassy
07.2023 - 10.2023
Business Owner
Online Clothing Store
03.2020 - 10.2023
Crew Member
McDonald's
06.2019 - 08.2019
Housekeeper
Happy Cleaning Service LLC
06.2019 - 08.2019
Restaurant Team Member
J-Pook Restaurant
09.2018 - 11.2018
Sales Assistant
Adimas Boutique
03.2018 - 05.2018
Cashier
7 Elevn
04.2016 - 07.2016
Supermarket Employee
Tops Supermarket
04.2016 - 06.2016
Order Taker
Family Own Business
02.2014 - 06.2014
Bachelor of Arts - International Relations
Thammasart University
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