Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jarvis Koa

Cannington,WA

Summary

I am quick-to-learn and highly motivated, equipped with practical experiences in client service and client satisfaction skills. Flexible and adaptable team player able to maintain focus under pressure. Hoping to use my skills to successfully fill a position at your organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesperson

Sin Gin
Perth, Western Australia
08.2022 - 01.2023
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Bar Waiter

Crown Casino
Perth, Western Australia
09.2021 - 09.2022
  • Provided exceptional service to high volume of daily customers.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Created signature beverages to increase revenue and patron loyalty.
  • Assessed patrons' needs to always provide proactive service.
  • Honed bartending skills by assisting bartender with high-volume shifts.
  • Stocked service areas with supplies during slow periods.

Hotel Waiter

Quality Hotel Ambassador Perth
Perth, Western Australia
09.2019 - 07.2020
  • Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
  • Resolved customer complaints promptly and courteously while adhering to hotel policies and procedures.
  • Totaled checks and used cash register to accept payment for services.
  • Provided assistance to other team members whenever necessary or requested by management.
  • Took telephone orders, billed items to rooms and communicated orders to kitchen.

Education

Some College (No Degree) - Diploma of Built Environment

Curtin College
Perth
02-2021

WACE Certificate -

Kent Street Senior High School
Perth
10-2018

Skills

  • Good Communication
  • Reliable and Punctual
  • Enthusiastic
  • Great with Teamwork
  • Social Perceptiveness
  • Knowledge of Safe Manual Handling
  • Understanding of Policies and Procedures
  • Active Listening
  • Customer Service
  • Sales Strategy Development
  • Banquet Coordination
  • Cleaning and Sanitization
  • Table Bussing
  • Quality Control

Certification

  • RSA Certificate
  • Cert II in Visual Arts
  • Diploma of Built Environment

Languages

English
Professional
Chinese (Mandarin)
Limited

References

References available upon request.

Timeline

Salesperson

Sin Gin
08.2022 - 01.2023

Bar Waiter

Crown Casino
09.2021 - 09.2022

Hotel Waiter

Quality Hotel Ambassador Perth
09.2019 - 07.2020

Some College (No Degree) - Diploma of Built Environment

Curtin College

WACE Certificate -

Kent Street Senior High School

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Jarvis Koa