Jaryd Thommers
Sebastopol,Australia
Summary
Efficient professional with 10+ years of experience and a proven knowledge of conflict resolution, customer satisfaction, and customer service. Aiming to leverage my skills to successfully fill the position you have advertised at your company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Smokemart & Giftbox
Wendouree, VIC
12.2024 - 06.2025
- Developed a system for tracking inventory and ordering supplies as needed.
- Collaborated with management on developing strategic plans for achieving business goals.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries via phone and email
Bottle Shop Attendant
BWS
Mildura, VIC
05.2021 - 05.2024
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Enforce safety, health, and security rules
- Compute sales prices, total purchases and receive and process cash or credit payment
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Inventory stock and requisition new stock
- Open and closing store.
Food Delivery Driver
Menulog
Mildura, VIC
02.2021 - 11.2021
- Deliver food
- Ensure all road laws are obeyed
- Practice social distancing
- Greet customers and provide excellent customer service.
Assistant Manager/Sales Representative
Telstra Store
Mildura, VIC
02.2019 - 06.2020
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Instruct staff on how to handle difficult and complicated sales
- Enforce safety, health, and security rules
- Establish credit policies and operating procedures
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Prepare sales slips or sales contracts
- Demonstrate use or operation of merchandise
- Clean shelves, counters, and tables.
Customer Assistant (Christmas Casual)
I Love This Shop
Mildura, VIC
11.2018 - 02.2019
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Stock shelves, and mark prices on shelves and items
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Cellar Door Supervisor
Sunraysia Cellar Door
Mildura, VIC
03.2017 - 07.2018
- Collect money for drinks served
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean glasses, utensils, and bar equipment
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Serve wine and bottled or draft beer
- Clean bars, work areas, and tables
- Ask customers who become loud and obnoxious to leave, or physically remove them
- Solicit sales of new or additional services or products.
Front End Supervisor
Fisher's IGA
Mildura, VIC
01.2016 - 03.2017
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Stock shelves, and mark prices on shelves and items
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Senior Customer Assistant/Duty Manager
Dan Murphy's
Mildura, VIC
01.2013 - 09.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Stock shelves, and mark prices on shelves and items
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Supervise others and provide on-the-job training.
Video Games Co-ordinator
JB Hi-Fi
Mildura, VIC
01.2012 - 11.2012
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Inventory stock and reorder when inventory drops to a specified level
- Enforce safety, health, and security rules
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Inventory stock and requisition new stock.
Retail Salesperson/Second in Charge
EB Games
Mildura, VIC
01.2009 - 01.2012
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Pack customer purchases in bags or cartons
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Clean display cases, shelves, and aisles
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Education
High School Diploma -
MILDURA SENIOR COLLEGE
Mildura, Victoria12.2017
Skills
- Customer Service
- Cleanliness and Organization
- Customer Assistance
- Multitasking Competence
- Heavy Lifting
- Listening and Comprehension
- Stocking and Replenishing
- Adaptability and Resilience
- Cash handling proficiency
- Cash Management
- Payment Processing
- Product Knowledge Expertise
- ID Verification
- Inventory management
- Payroll administration
- Employee supervision
- Conflict resolution
Certification
Responsible Service of Alcohol
References
- Jarred Gates, Store Manager, BWS Centre Plaza Mildura, (041) 249-3487, jarredgates@bws.com.au
- Kosta Karavis, Store Manager, EB Games Mildura, (043) 456-6712, walker_cci@hotmail.com
- Yasin Oktay, Store Manager, Telstra Store Mildura, (043) 701-0177, yasino@tbcmildura.com.au
Timeline
Assistant Manager
Smokemart & Giftbox
12.2024 - 06.2025
Bottle Shop Attendant
BWS
05.2021 - 05.2024
Food Delivery Driver
Menulog
02.2021 - 11.2021
Assistant Manager/Sales Representative
Telstra Store
02.2019 - 06.2020
Customer Assistant (Christmas Casual)
I Love This Shop
11.2018 - 02.2019
Cellar Door Supervisor
Sunraysia Cellar Door
03.2017 - 07.2018
Front End Supervisor
Fisher's IGA
01.2016 - 03.2017
Senior Customer Assistant/Duty Manager
Dan Murphy's
01.2013 - 09.2015
Video Games Co-ordinator
JB Hi-Fi
01.2012 - 11.2012
Retail Salesperson/Second in Charge
EB Games
01.2009 - 01.2012
High School Diploma -
MILDURA SENIOR COLLEGE
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