Multitasking Clinical Care Manager/Clinical Nurse with a background explaining treatments, medications, procedures and physician instructions to patients. Passionate professional with exemplary talents in records management and taking patient health histories. Offering exemplary communication, time management and leadership skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Care Manager
CareX Australis - NDIS
02.2022 - Current
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Implement new wound care plans and educate staff on changes.
Wound management - weekly
Change of IDC and SCP - Monthly
Communicated with patients, and care staff ,asked appropriate questions and employed active listening to determine best care.
Practice Nurse
34 Queen Street General Practice
07.2021 - Current
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Implemented medication and IV administration, catheter insertion and airway management.
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Maintained constant communication with physician and other members of care team.
Registered Nurse
Reedy Creek Medical Center
08.2020 - 06.2021
Working collaboratively with a multi-disciplinary team of medical staff and allied health professionals in the delivery of nursing care in an acute setting
Performing patient assessments and diagnostic testing including auscultation of lungs and abdomen, ECG, BS, venepuncture and cannulation as well as taking swabs and specimens
Provision of general nursing care such as wound management and applying dressings, assisting with specialist procedures and excisions as well as performing child and adult immunisations
Developing patient care plans with a focus on effectively identifying the physical and emotional needs of each patient and arranging referrals to third parties as required
Educating patients and carers in relation to ongoing care ensuring that patient medical and dietary requirements are clearly explained and understood
Accurate and efficient maintenance of hard-copy and digital patient records as per clinic operational procedures
Ensuring clinical area is safe for practice by assuring cleanliness is maintained, materials and equipment are ready for use at all times
Maintenance of oxygen and medical emergency equipment, monitoring and maintaining cold chain procedures as per state guidelines as well as ordering medical supplies in line with relevant expiry dates
Adherence to strict WHS and infection control procedures as well as day-to-day management of any potential risks
Registered Nurse
Carinity Cedarbrook
06.2020 - 03.2021
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Audited charts and reviewed clinical documents to verify accuracy.
Monthly change of SCP and IDC
Supervision of AINS and EENS
Certified Nursing Assistant
Terraces Aged Care
07.2013 - 05.2020
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Bachelors OF Nursing - Nursing
Southern Cross University
Gold Coast, QLD
03.2020
Certificate III - Nursing Assistance
TAFE Queensland- Gold Coast
04.2013
Skills
Staff Guidance
Patient Care
Best Practices and Standards
Chronic Disease Management
Unit Leadership
Patient Health Education
Patient Assessments
Supervision
Affiliations
AHPRA Registration (NMW0002410222)
Member of New South Wales Nurses and Midwives Union
Certification
First Aid and CPR
National Police Check
Working with Children Check
Venepuncture and Peripheral Intravenous Cannulation