Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Community Accommodation and Respite Agency (CARA)
01.2023 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Home Support Worker
Komplete Care Community and Home Care Services
10.2021 - 09.2024
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Supported clients in accessing community resources, enhancing their integration and participation in community activities.
Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
Assisted clients in managing medications, ensuring adherence to prescribed treatments.
Community Support Worker
All Care Community Support
01.2022 - 01.2023
Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Coordinated with different service providers to meet clients' individual needs.
Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Established trust-based relationships with clients through empathetic communication and active listening skills.
Education
Skills
Daily living assistance
Health and safety awareness
Meal Preparation
Transportation Assistance
Clean Driving Record
Teamwork and Collaboration
Attention to Detail
Problem-solving aptitude
Time management abilities
Excellent Communication
Active Listening
Multitasking Abilities
Certification
First Aid and CPR Certificate
Current Manual Handling Certificate
Child Safe Environment Certificate
DCSI Working with Children Check
Assist Client with Medication Training
Infection Control Training - Covid-19
NDIS Worker Screening Check
General Employment Property Screening
Vulnerable Person Related Employment Screening
Safe Environment for Children and Young People 'Through Their Eyes'
CPI Safety Intervention (MAPA)
Attributes
Ability to work effectively in a team situation
Professional approach towards work
Ability to plan work, multi-task and meet deadlines
Basic ability to effectively resolve conflict situations and deal with difficult people
Capability to communicate effectively with other team members
Ability to maintain confidentiality
Possessing a friendly, enthusiastic and positive outlook
Willing to work flexible hours including weekends
Treating people with dignity and respect
Professional approach
Roles And Responsibilities
Facilitate programs designed to maintain or improve the quality of life of Residents/Clients in accordance with assessed needs
Ensure all appropriate records are maintained in a timely and accurate manner
Ensure all equipment and facilities used in programs are safe and operate effectively
Comply with safe manual handling practices according to policy to minimize risk of injury
Ensure personal safety at work and avoid adversely affecting the health or safety of others
Participate in the performance development plan
Assist clients with personal care, bathing, feeding, and shopping
Accompany clients to Bowling club, Fun Run, Zoo, disco, and dinner
Support and help with health care needs, including routine checks or administering medication
Provide emotional support for individuals and their families