Dedicated Patient Care Coordinator with a strong background in directing efficient patient care initiatives. Expertise in interdisciplinary team coordination and care planning, leading to improved patient outcomes. Recognized for effective problem-solving and leadership in diverse healthcare environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SENIOR CARE COORDINATOR
IRT WOODLANDS
Caloundra , QLD
05.2025 - 11.2025
Coordinated care plans for residents, addressing individual needs and preferences.
Collaborated with healthcare providers to ensure quality service delivery.
Maintained accurate records of resident health and wellness information.
Organized training sessions for staff on care protocols and best practices.
Facilitated communication between families and care staff regarding resident status.
Monitored compliance with regulatory standards in daily operations.
Assisted in resolving conflicts between residents, families, and staff effectively.
Facilitated group meetings among family members to discuss care plan options for elderly clients.
Coordinated transportation for clients to medical appointments or social outings.
Responded promptly to inquiries from family members regarding their loved one's care plan.
Attended conferences or seminars related to senior care coordination topics.
Conduct weekly high-risk case management meetings for required residents in collaboration with the Registered Nurse, Clinical manager, and Allied health team to support effective planning and improved outcomes.
CLINICAL CARE COORDINATOR
BOLTON CLARKE
Tantula Rise, Alexandra Headlands, QLD
11.2024 - 05.2025
Conduct comprehensive patient assessments, identify needs, and develop individualised care plans align with resident's goals and preferences in collaboration with health care team.
Regularly review resident progress, address concerns, and adjust care plans to optimize outcomes.
Maintain accurate, up-to-date resident records, including clinical notes, progress reports, and care plans as per aged care standards and regulatory requirements.
Manage and oversee the admission and discharge process, ensuring a smooth transition for residents by coordinating assessments, documentation, medications, and communication with relevant teams.
Identify and coordinate referrals to appropriate specialists such as Dieticians, Speech Pathologists, Wound specialists, and DSA to enhance patient care.
Attend and actively contribute to GP rounds, discussing patient progress, care plans, and any necessary interventions to ensure optimal patient outcomes.
Conduct a weekly evaluation of wound healing progress, document any changes, and collaborate with the healthcare team to update treatment plans as required.
Organise and lead care conferences with families and residents to review patient progress, update care plans, address concerns, and foster shared decision-making for optimal resident care.
Ensure the timely and accurate submission of Serious Incident Reports (SIRS) to the Aged Care Commission following regulatory requirements, supporting continuous quality improvement.
REGISTERED NURSE
BOLTON CLARKE
Tantula Rise, Alexandra Headlands , QLD
09.2023 - 11.2024
Provide compassionate and high-quality clinical care by assessing, planning, implementing, and evaluating care for residents.
Collaborate with interdisciplinary healthcare teams to develop and implement comprehensive care plans based on patient needs and preferences.
Administering medications and treatments, monitoring residents' health and vital signs, and managing chronic conditions and acute illnesses to ensure optimal health outcomes.
Maintain accurate and detailed patient records, ensuring compliance with regulatory standards.
Respond promptly and effectively to emergencies and critical situations, demonstrating strong problem-solving skills.
Provide comprehensive catheter management, including proper insertion, maintenance, and monitoring for signs of infection or complications.
Provide patients with a supportive and empathetic environment, promoting their physical and emotional well-being.
Stay updated on the policy and procedures in nursing practices to provide the highest level of care.
ENROLLED NURSE
ESTIA HEALTH
Mount Coolum, QLD
06.2021 - 10.2023
Assisted with medication administration, wound management, and monitoring of vital signs.
Maintained accurate and detailed patient records, ensuring confidentiality and compliance with regulatory standards.
Demonstrated strong communication skills in effectively interacting with patients, families, and colleagues.
Actively participated in ongoing professional development and training to enhance nursing skills and knowledge.
Uphold a patient-centered approach, promoting a safe and comfortable environment for residents.
ASSISTANCE IN NURSING
REGIS AGED CARE
Kuluin, QLD
10.2020 - 06.2021
Assisted with daily living activities, including bathing, dressing, feeding, and administering medication.
Monitored and documented residents' health status, ensuring timely communication with healthcare professionals.
Maintained a clean and safe environment for residents, promoting their overall well-being.
Adapted quickly to changing situations and prioritized tasks effectively to meet residents' needs.
Uphold the highest standards of professionalism and ethics in the delivery of nursing care.
ASSISTANCE IN NURSING
REGIS AGED CARE
Chelmer, Brisbane , QLD
09.2019 - 10.2020
Assisted with daily living activities, including bathing, dressing, feeding, and medication administration.
Monitored and documented residents' health status, ensuring timely communication with healthcare professionals.
Maintained a clean and safe environment for residents, promoting their overall well-being.
Adapted quickly to changing situations and prioritized tasks effectively to meet residents' needs.
Uphold the highest standards of professionalism and ethics in the delivery of nursing care.