Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jasdeep Singh Riar

Alawa,NT

Summary

Results-driven graduate with a Bachelor of Business Information Systems (2025) and a strong background in logistics, customer service, and team collaboration. Known for excellent communication, problem-solving, and organizational skills, developed through professional experience in transport, retail, and security. Motivated to start a career in IT support, business analysis, or cybersecurity, with a strong willingness to learn and apply new technical knowledge to contribute to organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Heavy Rigid Truck Driver

Australia Post
01.2025 - Current
  • Conduct pre-trip inspections ensuring compliance with safety regulations.
  • Operate heavy vehicles on long-haul routes (Darwin to Katherine) with consistent on-time delivery.
  • Safely load and unload ULDs using Load Shifting Equipment (LSE), securing loads to prevent damage.
  • Maintain accurate delivery documentation and logs, ensuring compliance with company standards.
  • Collaborate with dispatch and warehouse teams to coordinate efficient delivery schedules.
  • Recognized for reliability, attention to detail, and commitment to safe operations.

Delivery Driver

Woolworths
01.2023 - 01.2025
  • Delivered groceries to customers’ homes safely, efficiently, and on time.
  • Maintained a clean driving record while navigating local streets and traffic patterns effectively.
  • Managed heavy loads with care, ensuring all items were transported securely.
  • Adhered to all traffic laws and safety procedures, protecting self, customers, and other road users.
  • Optimized delivery routes to minimize travel time and fuel consumption, increasing overall efficiency.

Customer Service Team Member

Woolworths
01.2022 - 01.2025
  • Delivered excellent customer service, resolving complaints and providing solutions.
  • Operated POS systems, processed transactions, and managed billing issues.
  • Assisted with stock management and ensured compliance with company standards.
  • Developed strong interpersonal and communication skills in a fast-paced environment.

Van Delivery Driver

Australia Post
01.2023 - 01.2024
  • Sorted packages efficiently before loading and unloading.
  • Delivered parcels to customers in a safe, courteous, and timely manner.
  • Built and maintained strong customer relationships through excellent service.
  • Conducted pre-delivery vehicle inspections and ensured safe handling of packages.
  • Confirmed delivery details with customers to ensure accuracy.
  • Followed safety and lifting protocols during deliveries and conducted safety reviews.
  • Maintained accurate delivery logs and records.

Security Guard

01.2022 - 01.2024
  • Monitored premises, inspected entrances, and authorized access to secure areas.
  • Responded to incidents and alarms in a timely and professional manner.
  • Prepared security reports and maintained accurate incident documentation.

Crew Member

Hungry Jack’s
01.2022 - 01.2023
  • Managed cash transactions and customer interactions.
  • Provided high-quality customer service and resolved concerns effectively.
  • Assisted in restaurant operations including opening and closing procedures.

Education

Bachelor of Business - Information Systems

Canterbury Institute of Management
Darwin, NT
06.2025

IT Professional Year

National Institute of Technology (NIT)
Darwin, NT
07-2026

Skills

  • Technical Skills
  • Basic knowledge of Business Information Systems
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Understanding of cybersecurity basics and online safety
  • Awareness of project management tools (MS Project, Trello, Asana)
  • Team collaboration and leadership
  • Strong analytical and problem-solving abilities
  • Excellent customer service and communication skills
  • Accurate documentation and reporting
  • Compliance and safety awareness
  • Time management and ability to work under pressure
  • Safe driving practices

Certification

  • Supreme Computer Academy – Short Course in Computer Management, 2022
  • Certificate II in Security Operations — 2023

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Heavy Rigid Truck Driver

Australia Post
01.2025 - Current

Delivery Driver

Woolworths
01.2023 - 01.2025

Van Delivery Driver

Australia Post
01.2023 - 01.2024

Customer Service Team Member

Woolworths
01.2022 - 01.2025

Security Guard

01.2022 - 01.2024

Crew Member

Hungry Jack’s
01.2022 - 01.2023

Bachelor of Business - Information Systems

Canterbury Institute of Management

IT Professional Year

National Institute of Technology (NIT)

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Jasdeep Singh Riar