Jasdeep Singh Sehmi
Landsdale,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Proven track record of efficiently resolving issues, exceeding performance targets, and collaborating cross-functionally to enhance overall customer experience.
Overview
4
4
years of professional experience
Work History
Team Member
Strike Bowling
05.2024 - Current
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Learned how to make wide variety of mixed drinks both alcoholic and non alcoholic.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained clean and organized dining areas for optimal guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
Customer Service Representative
BP Malaga
06.2023 - 12.2023
- Developed a positive working relationship within a team environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Stocked shelves and organized merchandise displays for easy retrieval.
Store Assistant
Multitec Spares Ltd
10.2020 - 02.2023
- Supervised employees and different store departments.
- Responded to customer complaints and comments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers entering store and offered assistance with requirements.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Reported problems with employees, products or service to store manager.
- Procurement,Sales and pricing of Merchandise.
Education
Bachelor of Science - Mechatronics
Edith Cowan University
Skills
- Sales Expertise
- Excellent communication and interpersonal skills
- Attention to detail
- Can work in a fast-paced environment
- Customer Relations
- Stocking and Replenishing
- Order Fulfillment
- Ability to work effectively in a team environment
- Beverage Preparation
- Bar equipment operation
- Customer Service
- Meeting sales targets
Timeline
Team Member
Strike Bowling
05.2024 - Current
Customer Service Representative
BP Malaga
06.2023 - 12.2023
Store Assistant
Multitec Spares Ltd
10.2020 - 02.2023
Bachelor of Science - Mechatronics
Edith Cowan University
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