Jashan Pass Segala
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple and various tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Race Marshal
Pista Azzurra
05.2024 - 10.2024
- Developed emergency management plans for various situations, including potential collisions, track fires, loose debris, and bank ups.
- Maintained professional demeanour during interactions with diverse populations, from the general public, to seasoned motorsport professionals, to event and race organisers.
- Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or crashes between various motor vehicles,
Barista
Hotel San Francesco
02.2024 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety, and service
- Served diverse tour groups with abundant buffets and various coffee types, from cappucini, macchiato, and espresso.
- Pleasantly interacted with customers of various ethnic backgrounds, including native French and German speakers.
- Contributed to a positive team environment through effective communication and collaboration with colleagues, to cater to the various needs of guests staying at the hotel.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Line Cook
Meina Beach Club
01.2024 - 04.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with kitchen and floor members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Created multiple new dishes for the upcoming summer menu, including reworked apertivi, various breakfast dishes, and fresh seafood pasta
Server
Ristorante Osteria Scola
05.2023 - 01.2024
- Enhanced client satisfaction by providing personalized wedding and event catering.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Arranged and dismantled various types of venues, creating warm and welcoming environments for guests to enjoy.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a diverse work life, gaining experience through multiple lines of work constantly rotating thought the week.
- Upheld service standards throughout extended shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers and staff.
- Reset tables to ensure tidy and welcoming dining areas.
Line Cook
La Taverna Del Pittore
07.2022 - 10.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Optimized productivity by setting up workstations efficiently at the start and end of operations.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Pizza Chef Assistant
Oggi Pizza
04.2022 - 06.2022
- Enhanced customer satisfaction by consistently producing high-quality pizzas with attention to detail and presentation.
- Assisted in inventory management, contributing to reduced waste and improved cost control measures.
- Increased speed of service by mastering efficient dough rolling techniques, enabling faster order fulfillment during busy periods.
- Supported head Pizzaiolo in managing orders, customers, and busy periods.
Barista
Quasimodo Cafe
01.2022 - 03.2022
- Maintained upbeat interactions with customers in high-pressure situations.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Quickly learnt the bread and butter of balancing making diverse types coffee, with interacting with customers, handling card and cash payments.
-
Line Cook
Gucce
06.2020 - 03.2022
- Showcased versatility through swift learning of new methods.
- Handled large amounts of Mise en plus, to assist with smoother service, and reduced wait times.
- Adhered to food safety guidelines to prevent cross-contamination.
- Synchronized efforts with kitchen staff to streamline food preparation.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Education
Applecross Senior Highschool
Applecross, WAHigh School Diploma -
Applecross Highschool
Applecross, WA11-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Professional attitude
- Exceptional customer service
- Espresso machine operation
- Kitchen equipment operation
- Hospitality service expertise
- Adaptive and creative
- Active listener
Certification
Certificate 1 and 2 in kitchen operations
Languages
Italian
Native or Bilingual
Timeline
Race Marshal
Pista Azzurra
05.2024 - 10.2024
Barista
Hotel San Francesco
02.2024 - 04.2024
Line Cook
Meina Beach Club
01.2024 - 04.2024
Server
Ristorante Osteria Scola
05.2023 - 01.2024
Line Cook
La Taverna Del Pittore
07.2022 - 10.2022
Pizza Chef Assistant
Oggi Pizza
04.2022 - 06.2022
Barista
Quasimodo Cafe
01.2022 - 03.2022
Line Cook
Gucce
06.2020 - 03.2022
Applecross Senior Highschool
High School Diploma -
Applecross Highschool
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