Harpreet SINGH
Tarneit,Victoria
Summary
Qualified Security Officer with customer service approach and maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
3
3
years of professional experience
Work History
Security Officer
WILSON SECURITY
MELBOURNE, Victoria
07.2021 - Current
- Confirmed visitor identification prior to granting entry into the building.
- Implemented a customer-centric approach when engaging with the public on the transport network.
- Assist customers with communication difficulties, while respectfully assisting the elderly and people with accessibility needs on campus.
- Provide a visual, uniformed presence on campus premises and surrounding areas, such as carpark patrols and ticketing barriers, to enhance service delivery and security.
- Performed first aid and CPR when necessary during emergency situations.
- Provided escorts for visitors as needed throughout the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Made a significant impact by improving the campus experience for both staff and students.
- Completed incident reports to record security or loss prevention incidents.
Education
Master of Information Systems - Information Technology
Federation University
11-2015
Skills
- Access Control
- Staff Management
- Arrest procedures
- CCTV Surveillance
- Emergency Response
- Emergency Management
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Security Officer
WILSON SECURITY
07.2021 - Current
Master of Information Systems - Information Technology
Federation University
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