Jashandeep Kaur
Cranbourne,Victoria
Summary
Dedicated and team-oriented professional with a strong commitment to work and thrive in collaborative environments. Experience as a tutor in my home country has enhanced abilities and strengthened patience. Eager to contribute skills and passion to a new opportunity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Apco Oil and Gas International
Melbourne, VIC
02.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cafe Chef
Apco Oil & Gas
Melbourne, VIC
02.2024 - Current
- Led a team of kitchen staff to consistently produce high-quality dishes under tight deadlines during peak service hours.
- Ensured prompt attention to dietary restrictions and allergy concerns by working closely with waitstaff on customizing menu offerings.
- Streamlined kitchen operations by implementing efficient cooking techniques and time management strategies.
- Developed innovative recipes for daily specials, resulting in increased sales and positive customer feedback.
Kitchen Prep Cook
Colors Indian Restaurant
Melbourne, VIC
05.2024 - 06.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
Cleaner
Warehouse Stationery
Melbourne, VIC
03.2024 - 04.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Warehouse Worker
Warehouse Stationery
Melbourne, VIC
03.2024 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Bachelor Of Early Child Hood Education - Child Care
Ikon Institute of Education
Melbourne, VICSkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Call center experience
- Conflict Resolution
- Money handling abilities
- Customer satisfaction measurement
- Call Management
- Paperwork Processing
- Appointment Scheduling
Certification
Food handeling certificate
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Kitchen Prep Cook
Colors Indian Restaurant
05.2024 - 06.2024
Cleaner
Warehouse Stationery
03.2024 - 04.2024
Warehouse Worker
Warehouse Stationery
03.2024 - 04.2024
Customer Service Representative
Apco Oil and Gas International
02.2024 - Current
Cafe Chef
Apco Oil & Gas
02.2024 - Current
Bachelor Of Early Child Hood Education - Child Care
Ikon Institute of Education