Jashanpreet Kaur

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Contributed to increased sales by upselling menu items and promoting special offers.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Achievements: Was selected Employee of the Month for my ability to process orders in a quick manner, without compromising quality and ensuring customers remained happy this was reflected in a reduction in the number of customer complaints and an increase in positive customer feedback.

• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Streamlined the checkout process for faster service and improved customer experience.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Lifted up to 10-15kg at once and used forklift to move heavier loads

• Increased sales by building strong customer relationships and providing excellent service.
• Boosted store revenue through upselling and cross-selling techniques.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.

Achievements: Exceeded sales targets by 30% in my first month in the role, and was selected by my Manager to represent the company in industry events.