Jashanpreet Kaur
Tarneit
Summary
Proven Sales Representative and CSA with a track record of enhancing customer satisfaction and increasing sales revenue through expert customer service and relationship building. At Vodafone, significantly expanded the customer base and sales opportunities. Skilled in interpersonal communication and customer relations, adept at upselling and cross-selling to boost sales figures.
Overview
5
5
years of professional experience
Work History
Sales Representative
Vodafone
02.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
CSA
Ampol
03.2020 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Education
Bachelor Of Information Technology - Information And Communication Technology
Victoria University
Sydney, NSW09.2022
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Representative
Vodafone
02.2023 - Current
CSA
Ampol
03.2020 - Current
Bachelor Of Information Technology - Information And Communication Technology
Victoria University
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