Jasjot Singh
Castle Hill
Summary
Self motivated individual who is keen in developing skills and grow professionally. A confident & a quick learning sales individual who is also passionate about new technology and values relationship. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
12
12
years of professional experience
Work History
Account Manager
OneTeam IT
02.2023 - Current
- My role is to bring in as many EPD Asia Pacific customers to OneTeam IT for their maintenance renewal and introduce and cross/upsell other OneTeam IT services to EPD clients.
- Re-connected and strengthened long-lasting client relationship from EPD to OneTeam IT.
- Learned and informed clients on new products or services by OneTeam IT.
- Performed effectively in self-directed work environment, managing day-to-day operations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Achieved company-defined sales quota by bringing EPD clients to OneTeam IT.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Liaise with IBM channel manager and vendors like Tech data, Ingram Micro, Dicker Data for quotes and registrations.
Sales Executive
EPD Asia Pacific Pty Ltd
06.2018 - 01.2023
- Sales if IT services - IBM hardware & software maintenance contract and Lenovo post warranty Service packs and maintenance contract renewals in Australia and New Zealand.
- Well versed with Lenovo ISG & IBM TSS and worked with key Channel managers at IBM and Lenovo.
- Solely managed EPD business in Australia & New Zealand from 2019 with help of Sales admin in the process of renewal and new business development
- Responsible for client communication - new and renewal business.
- Understanding their renewal requirements and quoting accordingly
- Proactively cross & upselling IBM, Lenovo, Dell, HPE services to clients
- Responsible for vendor communication on renewal, product information and maintenance contract related queried
- Responsible for communication with distribution in obtaining quotes and maintenance contracts
- Management of customer database at EPD - keeping it up date with timely renewal reminders, tasks and notes on daily basis
- Liaise with sales admin, finance for accounts related queries and assisted in sorting any disputes.
Account Services Executive
Clearswift
03.2017 - 12.2017
- Managing APAC customer accounts for renewals of Clearswift products such as 'Email
- Security Products' & ' Web Security Products'
- Cross-sell additional Clearswift solutions & up-sell professional services to the existing client base
- Monitoring the progress of renewals on SALESFORCE for accurate forecasting every week
- Actively participate in the 'Client At Risk' process to help drive retention and resolve client issues.
- Liaise with internal departments to enhance the quality of service and attain customer satisfaction.
International Sales & Marketing Associate
Healthcaps India Limited
10.2014 - 11.2016
- Managed assigned territory for hunting new business and managing existing accounts covering Middle East, Africa, South Africa and some parts of APAC
- Research emerging markets and target customers and approaching them with Sales collateral
- Define business development objectives for identifying new business opportunities
- Extensively managing end to end sales from finding key decision makers, communicating, closing the deal, dispatch of product and sending documentation
- Estimating prices, making quotation and Proforma Invoices for my areas and databasing them
- Maintaining & timely updating customer database, buying & market trend analysis with the record of business correspondence
- Participating in International pharmaceutical conventions, exhibitions (Buyer-Seller meet) to enhance business presence.
Team Leader
RGIS Inventory Specialists Ltd
08.2011 - 12.2013
- Managed, lead teams in all aspects of inventory execution as delegated by the
- District Manager to ensure successful inventory events
- Responsible for scheduling weekly jobs and replacements for team members and sending final reports to the District Manager
- Monitored and evaluated productivity and performance of assigned teams to address and help resolve performance issues
- Proven ability to motivate and lead teams.
Education
Master of Science - Business & Management
University of Strathclyde
Glasgow, Scotland11.2011
Bachelor of Technology - Computer Science & Engineering
Amity University
Lucknow, India01.2010
Skills
- Excellent communication and people skills
- Managing Multiple Tasks
- Acquiring New Customers
- Up- Cross Selling
- Team Player - Can work effectively both in a team and Independently
- Attention to detail, Active listener and a quick learner
- Order Management
- Checking Quotes
- Overcoming Objections
- Sales Solutions
- Networking Skills
- Account Management
- Client Relations
- Cold Calling Skills
- Customer Satisfaction
- Time Management
- Forecasting Ability
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Account Manager
OneTeam IT
02.2023 - Current
Sales Executive
EPD Asia Pacific Pty Ltd
06.2018 - 01.2023
Account Services Executive
Clearswift
03.2017 - 12.2017
International Sales & Marketing Associate
Healthcaps India Limited
10.2014 - 11.2016
Team Leader
RGIS Inventory Specialists Ltd
08.2011 - 12.2013
Master of Science - Business & Management
University of Strathclyde
Bachelor of Technology - Computer Science & Engineering
Amity University
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