Jaskamal Preet
Burpengary East,QLD
Summary
Motivated security manager skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic's am passionate about learning and implementing creative and innovative ideas. can bring great value and dedication to the role to achieve organisational objectives. Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
8
8
years of professional experience
Work History
Site Manager (Security Officer)
Australian catholic university
08.2018 - Current
- Managing day to day balance sheet.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Locking and unlocking (campus) as per SOPs
- Secure and check doors, gates, windows, checking ACs, lights
- Arming and disarming (campus) or certain areas
- Performing regular patrols, identifying and reporting hazards
- Investigating and reporting incidents
- Alarms response using Integriti alarm system, monitoring and operating CCTV cameras
- Enforcing SOPs and holding regular meetings with campus facilities
- Holding monthly toolbox meetings with security officers
- Responding to client’s needs and inquiries, maintaining high KPI score that reflects our professional performance in monthly report
- Mentoring and inducting contractors including newly joined security officers
- Assisting in other specified administration duties
- Assisting in payroll and timesheet, data Entry via Excel.
Mobile Patrol Security Officer
Queensland Security Solution
02.2017 - 06.2019
- Respond to security alarms
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Conducted routine maintenance checks on patrol vehicles to ensure reliability during critical operations.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored CCTV cameras and alarm systems for security breaches.
Customer Service Representative
IGA Supermarket
02.2016 - 09.2017
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Tracked customer service cases and updated service software with customer information.
- Responded proactively and positively to rapid change.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelors of Professional Accounting -
Holmes Institute
Brisbane, QLD09.2021
Skills
- Windows OS
- Microsoft Windows (Word, Excel, PowerPoint, Project, Outlook)
- SAP
- STP(Single touch Payroll)
- MYOB
- XERO
- Effective communication skills developed through daily face-to-face interactions
- Proficient in Microsoft Word, Excel & PowerPoint, SAP, MYOB, STP
- Multilingual – Hindi, Punjabi, and English
- Leadership Skills - Lead team of 12 people as site security manager at Australian catholic university
Accomplishments
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved conflicts.
Affiliations
- Systems Applications and Products (SAP) ERP
- MYOB Single Touch Payroll, Bank Reconciliations, Accounts Payable
Availability
Available full time including weekends
Volunteer Experience
- Event Check In And Ticket Scanning - The 5K Foam Fest Brisbane 2020
- Blood Donation – Red Cross
- Member of Brisbane Revive Yoga Meetup Group
References
Provided upon request
Languages
English
Full Professional
Punjabi
Professional Working
Hindi
Professional Working
Timeline
Site Manager (Security Officer)
Australian catholic university
08.2018 - Current
Mobile Patrol Security Officer
Queensland Security Solution
02.2017 - 06.2019
Customer Service Representative
IGA Supermarket
02.2016 - 09.2017
Bachelors of Professional Accounting -
Holmes Institute
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