Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress. Highly tolerant [Job Title] dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects.
Overview
6
6
years of professional experience
Work History
Customer Service
Apco Oil And Gas International
04.2023 - Current
Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
Streamlined workflow processes for improved productivity and better overall service delivery to clients.
Collaborated with cross-functional teams to identify opportunities for service improvements and implement necessary changes.
Maintained detailed records of customer interactions, enabling tailored communication and personalized support.
Manager
Delish Kebab
04.2021 - 09.2022
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Educator
Cambridge Montessori Pre School
08.2017 - 03.2018
Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
Boosted children''s social skills development through group projects and collaborative games.
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Developed comprehensive assessments to measure student progress effectively and adjust teaching methods accordingly.
Conducted regular evaluations of teaching practices, refining techniques for optimal student engagement and comprehension.
Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Helped new preschool children get used to classes by giving one-on-one support.
Supported students in developing self-esteem and self-confidence.
Implemented age-appropriate curricula to meet needs of young learners.
Monitored classroom to verify safe and secure environment.
Education
Graduate Diploma of Early Childhood Teaching - Teaching
Victoria University
Melbourne, VIC
11.2024
MBA - Business Administration
Kaplan Business School
Melbourne, VIC
11.2022
Bachelor of Arts - Economics And Sociology
MaCollegeta Sahib Kaur Girls
Ferozepur, Punjab, India
06.2017
Skills
Task Prioritization
Flexible and Adaptable
Critical Thinking
Group and Individual Instruction
Academic Goals
Practical Learning
Special Education
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service
Apco Oil And Gas International
04.2023 - Current
Manager
Delish Kebab
04.2021 - 09.2022
Educator
Cambridge Montessori Pre School
08.2017 - 03.2018
Graduate Diploma of Early Childhood Teaching - Teaching
Victoria University
MBA - Business Administration
Kaplan Business School
Bachelor of Arts - Economics And Sociology
MaCollegeta Sahib Kaur Girls
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