Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jaskeen Samra

Summary

Started working with Hungry Jack's in March 2022, awarded crew member of the months of May and July 2023, promoted to crew coach in August and shift supervisor in November. Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

Hungry Jack's
03.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Prepared, calibrated, and monitored production levels to achieve targets
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Conducted performance reviews and provided staff with feedback and guidance.

Clinical Placement Student Nurse

PASCOE VALE ROAD MEDICAL CENTRE
02.2024 - 02.2024
  • Developed nursing skills under the guidance of experienced preceptors, implementing evidence-based practices for optimal outcomes.
  • Provided comprehensive health assessments, identifying potential issues and communicating findings to supervising nurse or physician.
  • Collaborated with the clinical team on developing individualized care plans based on patients' specific needs and goals.
  • Improved patient adherence to prescribed medication regimens by thoroughly explaining dosages, side effects, and interactions with other medications.
  • Demonstrated critical thinking skills in emergency situations by quickly assessing patients'' conditions and initiating appropriate interventions under supervision.
  • Optimized time management skills in a fast-paced clinical setting by prioritizing tasks according to urgency while maintaining focus on quality patient care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Clinical Placement Student Nurse

TLC Aged Care
09.2023 - 09.2023
  • Monitored patient vital signs, reporting any changes to experienced nursing staff.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Performed regular rounds to check on well-being of patients.
  • Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
  • Observed patient behaviour and reported changes to nurse in charge for resolution.
  • Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.

Front Desk Receptionist

Spinex
01.2023 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Confirmed appointments, communicated with clients, and updated client records.

Front of House Team Member

Dosa Hut
02.2022 - 02.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Education

Diploma - Nursing

Torrens University Australia
Melbourne, VIC
08.2024

Skills

  • Schedule Management
  • Customer-Oriented
  • Inventory Control
  • Schedule Oversight
  • Financial Management
  • Continuous Improvement
  • Staff Development
  • Safety Awareness
  • Serv safe certified
  • Emergency procedure certified
  • Fire and first aid trained

Accomplishments

Awarded crew member of the month twice

Promoted to crew coach and then shift supervisor.


CERTIFICATES:

Working with Children Check

Police clearance

First Aid Certificate

Hand Hygiene Certificate

Manual Handling and CPR.

Blood safe certified

Medication safety course completed.


Languages

English
Native or Bilingual
Swahili
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Clinical Placement Student Nurse

PASCOE VALE ROAD MEDICAL CENTRE
02.2024 - 02.2024

Clinical Placement Student Nurse

TLC Aged Care
09.2023 - 09.2023

Front Desk Receptionist

Spinex
01.2023 - 08.2023

Shift Supervisor

Hungry Jack's
03.2022 - Current

Front of House Team Member

Dosa Hut
02.2022 - 02.2023

Diploma - Nursing

Torrens University Australia

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Jaskeen Samra