An Airline Customer Service Agent with two years of experience specializing in communication, client relations, operational support, and process improvement. Adept at interfacing with a diverse range of passengers to identify solutions and ensure customer satisfaction. Also I am individual who enjoys interacting with students, employees and employers in a friendly and sincere manner. My passion is job satisfaction, meeting the challenges of the job that is ahead of me. I enjoy working as a part of a multi-disciplinary team. I want to achieve a positive and rewarding experience within the workplace for both my employer and myself. My objective is to secure employment within your exciting and challenging industry and to ensure that we apply high duty of care to our clients. My general working skills are: - Work well as a team member or independently - Polite, professional and friendly manner towards people. - Having knowledge of Microsoft Word, Excel, and Outlook - Typing speed 28 wpm