Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jaskirat Kaur

Marayong,NSW
Jaskirat  Kaur

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at FoodWorks Supermarkets. Excelled in problem-solving and team collaboration, significantly improving service quality through effective communication and feedback collection. Adept at product knowledge and time management, ensuring efficient and positive customer experiences.

Overview

1
year of professional experience

Work History

FoodWorks Supermarkets

Customer Service
01.2024 - 10.2024

Job overview

In customer service, I handled several key responsibilities, including:


1. Assisting Customers: Listening to customer inquiries and providing timely and effective solutions.

2. Product Knowledge: Maintaining a strong understanding of products to offer accurate information to customers.

3. Resolving Issues: Addressing customer complaints and proactively working to resolve them.

4. Collecting Feedback: Gathering customer feedback to improve service quality.

5. Collaborating with Team Members: Working with the team to enhance the overall customer experience.

Education

Astral Skills Institute of Australia
Burwood, VIC

Diploma Of Civil Construction Design from Engineering
08.2023

Skills

Good communications skills

Problem solving

Time management

Team work

Able to lift 10 - 15 kg

Quick learner

Timeline

Customer Service

FoodWorks Supermarkets
01.2024 - 10.2024

Astral Skills Institute of Australia

Diploma Of Civil Construction Design from Engineering
Jaskirat Kaur