Hi, I’m
Jaskirat Kaur
Marayong,NSW
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at FoodWorks Supermarkets. Excelled in problem-solving and team collaboration, significantly improving service quality through effective communication and feedback collection. Adept at product knowledge and time management, ensuring efficient and positive customer experiences.
Overview
1
year of professional experience
Work History
FoodWorks Supermarkets
Customer Service
01.2024 - 10.2024
Job overview
In customer service, I handled several key responsibilities, including:
1. Assisting Customers: Listening to customer inquiries and providing timely and effective solutions.
2. Product Knowledge: Maintaining a strong understanding of products to offer accurate information to customers.
3. Resolving Issues: Addressing customer complaints and proactively working to resolve them.
4. Collecting Feedback: Gathering customer feedback to improve service quality.
5. Collaborating with Team Members: Working with the team to enhance the overall customer experience.
Education
Astral Skills Institute of Australia, Burwood, VIC
Diploma Of Civil Construction Design from Engineering
08.2023
Skills
Good communications skills
Problem solving
Time management
Team work
Able to lift 10 - 15 kg
Quick learner
Timeline
Customer Service
FoodWorks Supermarkets
01.2024 - 10.2024
Astral Skills Institute of Australia
Diploma Of Civil Construction Design from Engineering
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