Jasleen Kaur
Sydney,NSW
Summary
- Motivated and efficient hotel housekeeper specializing in all type of cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
- Conscientious Hotel Housekeeper with 1 year of maintaining safe, orderly accommodations. Painstakingly compliant with both internal policies and local safety regulations. Dedicated to safeguarding guest comfort and eliminating all possible hotel liabilities.
Overview
1
1
year of professional experience
Work History
Hotel Housekeeper
Marriot
Mascot, NSW
07.2023 - Current
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Organized housekeeping carts with necessary supplies at the start of shift.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Emptied wastebaskets and cleaned ashtrays to transport trash and waste to disposal areas.
- Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
- Provided excellent customer service by responding quickly to inquiries.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Changed bed linens, made beds with fresh linens after guests checked out.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Inspected bathrooms for cleanliness and replenishment of supplies.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Swept hallways, lobbies and stairwells on a daily basis.
- Swept, scrubbed and polished floors with mops and brooms.
- Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
- Polished silver accessories and metalwork fixtures and fittings.
- Reported maintenance issues such as plumbing problems or burned out bulbs.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
- Maintained inventory of cleaning supplies used throughout the day.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Communicated with maintenance team on damages to repair.
- Operated vacuum cleaners and shampooers to clean rugs, upholstered furniture and draperies.
- Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
- Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.
- Sorted and counted linens and organized in storage areas.
- Communicated with customers about requests for additional supplies or cleaning services.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
Education
Bachelors in Early Childhood -
.
SydneySkills
- Basic Math
- Communication
- Customer Relations
- Dependable and Responsible
- Teamwork and Collaboration
- Social Perceptiveness
- Team Building
- Maintenance & Repair
- Time Management
- Conflict Resolution
- Excellent Communication
- Surface Sanitation
- Safety Monitoring
- Safe Chemical Handling
- Inventory Control
- Guest Relations
- Supply Replenishment
- Window Cleaning
- Quality Assurance
- Supply Stocking
- Customer Service
- Residential Cleaning
- Health Standards Compliance
- Floor Vacuuming
Timeline
Hotel Housekeeper
Marriot
07.2023 - Current
Bachelors in Early Childhood -
.
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