Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasleen Kaur

Brisbane,QLD

Summary

Proactive Sales Representative with extensive experience in customer service, food, and cash handling. Skilled in building client relationships, creative plating, and maintaining high-quality standards. Strengths include effective communication, problem-solving, and managing high-volume transactions under pressure. Looking for a part time job as im studying to become a nurse.

Overview

3
3
years of professional experience

Work History

Sales Representative

Hitech Solar
01.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Pastry Sous Chef

The Cheesecake Shop
08.2023 - 12.2023
  • Implemented creative plating techniques that elevated presentation aesthetics while maintaining practicality during service periods.
  • Consistently met production deadlines by efficiently prioritizing tasks in a fast-paced environment.
  • Improved overall efficiency within the pastry department through continuous evaluation of equipment needs and workflow optimization strategies.
  • Maintained high-quality standards by conducting regular quality checks on ingredients, storage conditions, and finished products.
  • Ensured compliance with health regulations by maintaining a clean, organized, and sanitary workspace at all times.

Restaurant Cashier

Spice Delight
02.2023 - 09.2023
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
  • Enhanced guest experience with exceptional service and positive demeanor during checkout process.
  • Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
  • Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
  • Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.

Sandwich Artist

Subway
01.2022 - 02.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Education

No Degree - Science

Glenala State High School, Inala
Brisbane, QLD
11.2023

Skills

  • Customer Service
  • Customer Relations
  • Interpersonal communication skills
  • Product and service knowledge
  • Complex Problem-Solving
  • Client Service
  • Objection handling
  • Customer Needs Assessment

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Vietnamese
Limited Working

Timeline

Sales Representative

Hitech Solar
01.2024 - Current

Pastry Sous Chef

The Cheesecake Shop
08.2023 - 12.2023

Restaurant Cashier

Spice Delight
02.2023 - 09.2023

Sandwich Artist

Subway
01.2022 - 02.2023

No Degree - Science

Glenala State High School, Inala

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Jasleen Kaur