Experienced Project Coordinator with 13 years in project analysis, coordination, and administration across Aviation, Medical, IT, Construction, and Education sectors.
Skilled in project governance and compliance, ensuring adherence to enterprise frameworks, regulatory requirements, and financial assurance processes at federal and state government levels.
Adept in supporting project planning and execution, risk management, and reporting, utilizing tools like Project server, JIRA, Microsoft Office, and SharePoint to track progress, manage budgets, and mitigate risks.
Efficient management of project finances, including procurement, invoicing, purchase orders, and budget tracking, ensuring compliance, financial accountability, and timely vendor payments using procurement tools such as Ariba/iBUY.
Experienced in gathering requirements and collaborating with stakeholders, applying Work breakdown structure to develop work packages, define milestones, and track project progress.
Well-versed in Agile, Scrum, Waterfall, and Hybrid methodologies, backed by PRINCE2 certification and SDLC knowledge.
Proficient in reporting and data visualization, using Microsoft Office, JIRA, and G Suite to track project progress and assess risks.
Strong collaboration and communication skills, fostering relationships with a range of stakeholders in both public and private sector.
Quick learner with a level-headed approach and strong problem-solving skills, promoting team collaboration and ensuring alignment with project objectives.
Streamline project workflows and processes, promoting cross-functional collaboration and ensuring alignment with organizational objectives and strategic initiatives.
Capable of analyzing vast amount of complex data and transforming it into clear actionable insights.
Certifications – PRINCE2, Agile foundational and PSM
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project COORDINATOR
Airservices Australia
10.2022 - Current
Support project and program managers in successfully delivering project plans within the defined scope, schedule, and budget
Provide end to end governance support to ensure project activities adhere to enterprise governance frameworks and policies including Finance, Technology, Safety, Human factors, Cyber Security, Operational and Environmental Safety
Manage procurement requests in Airservices spend management system – ARIBA/IBUY including creating purchase orders and work orders, developing and executing contract workspace, raising Project change requests and perform financial assurance tasks
Facilitate project meetings with defined agenda, capturing key artefacts such as meeting minutes and action items and maintaining comprehensive status reports
Maintain Project and Program documentation, ensuring structured storage, version control and accessibility via Orbit and teams SharePoint
Support PMs to update project risks and issues and facilitate ongoing consultation with subject matter experts to mitigate key risks and issues
Foster strong relationship with internal and external stakeholders, proactively understanding business needs and their impact on program deliverables
Coordinate project resourcing requirements in collaboration with PMs ensuring efficient allocation of resources to deliver defined work packages
Support onboarding processes for new resources and staff ensuring role clarity and expectations setting in consultation with the PMs
Project COORDINATOR
Melbourne Archdiocese of Catholic Schools
09.2019 - 09.2022
Company Overview: Capital Project Delivery, Infrastructure and Capital Funding
Assessed clients' ongoing projects for potential issues, advising project managers on possible solutions and necessary precautions
Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed
Identified and resolved risk issues in project proposals, mitigating potential liability claims
Prepared documentation, reports and files on school projects for Capital Grants program
Created and applied etendering solutions during COVID times to enable opening of tenders remotely as cost effective solution for the department
Created Risk register to identify key risks affecting cost, quality, time and OH & S for capital projects and also incorporated risk mitigation strategy along with action plan
Created Reporting Dashboard to report on the status of capital projects to the senior management
Improved efficiency and internal communications by digitizing paper based forms, as well as effective storage of crucial information
Answered incoming queries via email and phone related to the existing and/or new school projects and triaged issues by collaborating with other departments
Organized and scheduled meetings, assisted in preparing meeting agenda, presentations, related documentation and taking minutes of meetings
Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality
Provided reports on aspects of ongoing projects such as interdepartmental synergy, redundancy, bottlenecking on ongoing school projects to Federal and State government departments
Evaluated, reviewed and reconciled distribution of grant funds against cost breakdown structure of school construction projects, consultation fees and any other miscellaneous charges by analyzing data on payment progress certificates/ tax invoices/builders claims submitted by Architects on ePortal like Webcert
Capital Project Delivery, Infrastructure and Capital Funding
Project SPECIALIST
Mindray Medical Australia
12.2015 - 08.2019
Company Overview: Technical Services Department
Engaged with customers through phone, online portals, and email, adhering to KPIs for pre-sales support
Assisted clients in decision-making by analyzing requirements and recommending the most suitable services
Conducted requirement and feasibility analysis, and evaluated Proof of Concepts (POC)
Managed nationwide installation projects in collaboration with sales and operations teams
Estimated project costs, created project plans using MPP, and handled resource allocation and hiring
Led teams, allocated tasks, and prioritized activities to ensure smooth project execution
Addressed escalations and resolved issues to ensure mutually agreeable solutions for all parties
Customized engineering service contracts to meet clients' specific business needs
Assisted in preparing training materials, service contracts, design procedures, and workflows
Provided technical training to service agent companies and mentor hospital based Biomedical service department
Tracked progress and delivery of projects according to stage gates using reporting feature on Salesforce
Scheduled and led stakeholder meetings to discuss deliverables, schedules, and conflicts
Increased customer satisfaction for clients like Frankston health, University Base Hospital (Geelong), with quick turnaround timeline by solving problems and concerns effectively
Technical Services Department
Technical Officer
Cardioscan Pty Ltd
12.2012 - 12.2015
Company Overview: Biomedical Services and Engineering
Single point of contact for customer issues to assist them via phone, email and online CRM platforms
Conducted product demonstrations for clients and coordinated in-house or onsite training as per the business demand
Estimated effort and produced timeline for installations and configuration of cardiac devices as per clients Specifications
Scheduled annual servicing & preventative maintenance on all medical devices
Prepared study material for delivery of Technical training either through Skype or in person
Managed equipment asset register and Issues register for device defects
Maintained the stock inventory of medical equipment and workshop tools & test equipment
Provided project support for internal and external customers from projects mandate phase till hyper care
Organised in-house testing of new devices/software and generated the test report listing all technical features and scope of improvements and liaise with manufacturers to explore the possibilities of implementation
Managed deployment projects in collaboration with sales staff and IT team
Developed preventative maintenance schedule, design QA procedures and operations guide documentation
Used critical thinking to break down problems, evaluate solutions and make decisions
Developed technical service report templates using Safety Culture-IAuditor platform and perform audits
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Exceeded goals through effective task prioritization and great work ethic
Biomedical Services and Engineering
Education
Bachelor of Engineering - Computer Systems & Biomedical Electronics
Swinburne University of Technology
Melbourne, VIC
03.2012
Skills
Proficient in MS Office Suite, G suite, Outlook, SharePoint, HP Content manager, Aconex, Visio
Knowledge of CRM systems such as Service now, SAP Ariba, Salesforce, Zendesk and IT Spiceworks
Methodology: Agile, Waterfall based on PRINCE2 and Hybrid
Database and Document Management in accordance to company protocols: HPRM/TRIM, Orbit, Teams SharePoint, One Drive, Aconex, Salesforce
Planning and Estimation: Microsoft Project Professional, Excel, Microsoft Planner, Trello, Amplify