JASMIN FRANCO
Bondi Junction,NSW
Summary
Dedicated professional with proven expertise in customer service and patient assistance, honed at Mediclinic Hospital Abu Dhabi. Excelled in creating welcoming environments and streamlining operations, significantly contributing to team onboarding success. Skilled in handling transactions with exceptional accuracy, showcasing a strong work ethic and integrity.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier and Server
Field to Fork
12.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Patient Administrator
Mediclinic Hospital Abu Dhabi
03.2018 - 05.2020
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Conducted comprehensive training sessions for new team members on administrative policies and procedures, contributing to the onboarding process''s success rate.
- Assisted in creating a welcoming environment for patients by maintaining clean and organized waiting areas.
- Ensured smooth operations of the front desk, handling phone calls and directing inquiries to appropriate staff members.
Education
Advanced Diploma of Leadership And Management - Business Management
George Brown College
02-2025
Bachelor of Science in Tourism Management - Business Management
CENTRO ESCOLAR UNIVERSITY
Malolos City, Bulacan, Philippines03-2003
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier and Server
Field to Fork
12.2023 - 11.2024
Patient Administrator
Mediclinic Hospital Abu Dhabi
03.2018 - 05.2020
Advanced Diploma of Leadership And Management - Business Management
George Brown College
Bachelor of Science in Tourism Management - Business Management
CENTRO ESCOLAR UNIVERSITY
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