Service industry professional with a background in service station operations, retail work and working in customer serviced based environments. An individual who's committed to high standards and results.
Proven ability to manage daily tasks effectively while maintaining a clean and organized environment. Highly collaborative, adaptable, outgoing individual skilled in customer service and problem-solving.
I'm always looking to learn new things and expand my area of expertise within the retail environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Station Attendant
Eg Fuel
05.2025 - 08.2025
Operated fuel pumps and maintained cleanliness of service station areas.
Assisted customers with inquiries and provided product recommendations.
Processed transactions efficiently using point-of-sale systems.
Monitored inventory levels and reported shortages to management.
Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
Handled cash transactions accurately, maintaining trust between the business and its clientele.
Collaborated with team members to maintain service quality during peak hours.
Conducted safety checks on equipment and ensured compliance with regulations.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.
Checked customer identification for alcohol, cigarette, and lottery sales.
Remained vigilant for potential security threats such as theft or vandalism, maintaining a safe environment for staff and customers alike.
Promoted special offers and discounts to customers to maximize sales.
Removed safety hazards, soiled items, and trash from customer areas.
Followed safety protocols while working, avoiding accidents and injuries.
Effectively managed time-sensitive projects on the night shift, ensuring deadlines were met without compromising quality.
Upheld company standards of cleanliness and organization throughout nighttime facility maintenance tasks.
Waitress
Copper Bean Cafe
09.2022 - 01.2023
Adapted to fast-paced environment, ensuring quick service during peak hours.
Provided exceptional customer service by taking orders and addressing guest inquiries.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Assisted in managing cash register, processing payments efficiently and accurately.
Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Ensuring all customers are comfortable and satisfied with their orders
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Casual All Rounder
Meadow Springs Fish and Chips
06.2021 - 09.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Processed customer transactions accurately and efficiently using point-of-sale systems.
Maintained cleanliness and organization of checkout area to ensure safety standards.
Resolved customer complaints promptly, improving satisfaction and loyalty.
Trained new staff on cash handling procedures and customer service best practices.
Monitored stock levels and reported discrepancies to management for timely replenishment.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Babysitter
Locally
06.2020 - 12.2020
Supervised children's activities to ensure safety and engagement.
Developed and implemented personalized care plans tailored to children's needs.
Maintained a clean, organized, and safe play environment for children.
Built trusting relationships with children through consistent, caring interactions.
Played games, worked on puzzles, and read books to young children.
Reassured children when upset providing emotional support and stability.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Communicated with parents regarding children's progress and development, raising any issues.
Hairdressing Assistant
Stylez Mandurah
12.2019 - 12.2019
(short term summer job)
Assisted stylists in daily operations, ensuring salon cleanliness and organization.
Provided exceptional customer service, fostering a welcoming environment for clients.
Implemented sanitation procedures to uphold health standards, contributing to a safe working environment.
Increased stylist productivity by prepping workstations before each appointment, ensuring all necessary supplies were available when needed.
Contributed to maintaining a hygienic environment by sterilizing tools and equipment regularly.
Exhibited strong multitasking skills while juggling numerous tasks simultaneously, such as answering phones, checking out customers, washing towels, or sweeping floors.
Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.
Collaborated with team members to keep the salon stocked and well-organized for optimal workflow efficiency.