Jasmin Innes
Geelong,VIC
Summary
Creative Jewelry Stylist known for high productivity and efficient task completion. Attention to detail in all areas displaying great knowledge in sales and advertisements with visual merchandising. Excel in time management, communication, and customer service skills ensuring satisfaction and repeat business. Thrive on Positive attitude and accomplishments.
Overview
13
13
years of professional experience
Work History
Franchiser JEWELRY STYLIST
Fifth Avenue Collection
Geelong, Vic
10.2019 - 02.2020
- Monitored trends in the marketplace and provided recommendations for how existing franchises can capitalize on them.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Produced sales documents, finalized deals and filed records.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Developed creative marketing campaigns to promote jewelry collections.
- Maintained records of customer purchases for future reference and follow-up visits.
- Managed social media accounts by posting images of featured jewelry pieces.
- Arranged special events such as trunk shows, launch parties, and private viewings.
- Coordinated shipments between stores, suppliers, and designers as necessary.
- Documented transactions including item descriptions, prices, taxes collected.
- Completed outfits and complemented clothing selections with carefully curated accessories.
- Presented available merchandise with attractive displays and pleasing arrangements.
- Performed various administrative duties by checking invoices, preparing special orders, and unloading deliveries.
- Organized the showroom to ensure all jewelry pieces were properly displayed.
- Operated register, handled cash and processed credit card transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales
- Posed as models for advertising, artistic creation and display of goods.
Eyelash Extension Technician
Maureen's Eyelash & Tan
Cairns, Qeensland
03.2013 - 05.2014
- Greeted customers and answered their questions about eyelash extension services.
- Provided detailed information on the different types of eyelash extensions available, including length, curl, thickness, and color.
- Cleaned and sanitized tools before each use to ensure a safe and hygienic service.
- Applied individual synthetic lashes to clients' natural lashes using tweezers and adhesive.
- Performed touch-ups for existing eyelash extensions as needed.
- Assisted with booking appointments, taking payments, and managing client records in the salon software system.
- Maintained inventory of supplies such as lash trays, adhesives, removers, tweezers, and scissors.
- Checked clients' eyes for any signs of irritation or infection after application of eyelash extensions.
- Removed old sets of lash extensions from clients prior to applying new ones.
- Consulted with clients regarding their desired look before beginning treatments.
- Kept work area clean and organized at all times according to company policies.
- Attended seminars related to the latest innovations in the beauty industry.
- Monitored expiration dates on products used during treatments.
- Managed client expectations by providing realistic results based on their needs.
- Attended training classes to learn and improve techniques.
- Completed appointment sessions by placing under-eye collagen patches, applying primer and attaching extensions with glue.
- Informed customers of introductory pricing and current promotions to boost sales.
Receptionist Administrator
Cairns First Aid Training
Cairns, Qeensland
08.2013 - 05.2014
- Organized and scheduled on-site and off-site trainings for staff members.
- Maintained accurate records of all trainings conducted.
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Provided feedback to trainers regarding the effectiveness of their sessions.
- Ensured that all necessary equipment was available prior to a session commencing.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Maintained up-to-date knowledge of training trends, developments, and best practices.
- Coordinated logistics for training sessions, including scheduling, venue selection, and equipment setup.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Created and offered additional materials to enhance training.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Coordinated recruitment and placement of training program participants.
Salesperson
N.Q.R
Newcomb, Vic
10.2009 - 04.2011
- 2IC ( 2nd IN CHARGE )
- Working on a split shift roster between allocated work locations ( NEWCOMB and NORTH GEELONG stores )
- Coordinated with other departments to ensure smooth workflow.
- Managed daily activities within the department according to deadlines.
- Created detailed documentation of all procedures related to job duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Participated in trade shows, conferences, and other marketing events.
- Advised customers on the latest product features and benefits.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Compiled reports on sales activity, progress towards goals, and other metrics.
- Educated customers about products and services offered by the company.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Prepared and delivered appropriate presentations on products and services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Operated register, handled cash and processed credit card transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Reset store displays for special events and seasonal merchandise
- Monitored inventory levels and placed orders as needed.
- Developed key customer relationships to increase sales.
- Listened to customer needs to identify and recommend best products and services.
Food Prep and Sales
Tasman Meats Newcomb & Belmont
Newcomb, Vic
01.2009 - 09.2009
- Prepared fresh ingredients for use in cooking, such as chopping vegetables and grinding meats.
- Monitored food supplies and inventory levels and communicated needs to supervisors.
- Ensured that all foods were stored properly and safely, at the right temperature.
- Maintained a clean kitchen environment by sweeping floors, washing dishes, utensils, and equipment.
- Adhered to health codes while preparing food items in accordance with safety guidelines.
- Checked quality of ingredients before starting work to ensure freshness of products used in meal preparation.
- Stocked shelves with necessary ingredients for daily operations.
- Weighed out ingredients accurately for recipe mixtures.
- Discarded outdated or spoiled food items from storage areas regularly.
- Processed incoming deliveries, rotated stock and put away new items in correct locations.
- Completed special orders according to customer dietary needs.
- Received and stored food and supplies.
- Checked completed orders for correct quantity and quality.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Monitored temperatures of prepared food and cold-storage areas.
Front End Food Cashier
Belmont Village Meats & Corio Village New Image Meats
Belmont / Corio, Vic
11.2006 - 06.2009
- Greeted customers and provided excellent customer service.
- Scanned items, accepted payments and returned correct change to customers.
- Informed customers of daily specials and promotional offers.
- Operated cash register efficiently and accurately.
- Maintained cleanliness of work area including counters, shelves and floors.
- Stocked supplies in front end areas as needed.
- Followed all safety guidelines while handling food items.
- Checked expiration dates on products before stocking shelves or selling them to customers.
- Ensured that merchandise was properly priced and labeled correctly before placing it out for sale.
- Maintained a professional attitude towards customers at all times.
- Conducted regular inventory checks on stock levels.
- Worked with other staff members to ensure smooth operations during shift changes.
- Restocked shelves throughout the day as needed.
- Performed opening and closing duties such as counting money in cash drawers.
- Cross-trained in other departments within the store as required by management.
- Attended mandatory meetings for training purposes when requested by supervisor.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Newcomb Secondary College
Newcomb, Victoria10-2006
Skills
- Upselling strategies, loss prevention strategies
- High Level of attention to detail
- Product Inventory, Restocking and Managing Orders both incoming and outgoing
- Cash handling and management
- Customer service
- Bookkeeping
- Mail handling
- Strategic Planning
- Problem-solving aptitude
- Event Coordinator
Timeline
Franchiser JEWELRY STYLIST
Fifth Avenue Collection
10.2019 - 02.2020
Receptionist Administrator
Cairns First Aid Training
08.2013 - 05.2014
Eyelash Extension Technician
Maureen's Eyelash & Tan
03.2013 - 05.2014
Salesperson
N.Q.R
10.2009 - 04.2011
Food Prep and Sales
Tasman Meats Newcomb & Belmont
01.2009 - 09.2009
Front End Food Cashier
Belmont Village Meats & Corio Village New Image Meats
11.2006 - 06.2009
High School Diploma -
Newcomb Secondary College
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