Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Emslie

Mackay,QLD

Summary

After almost two years off being a stay mum, I am extremely eager to get back to work.


I am seeking part time employment as my daughter only attends day care three day's a week so far once situated into a job I will be able to increase the days which will make me available for fulltime work.


I have a great work ethic and have experience working face to face people from a young age in retail and hospitality since i was 14.


I am eager to learn new skills in any workforce that's willing to teach me.

Overview

9
9
years of professional experience

Work History

Barista/waitstaff

Byrnes Cafe Andergrove
03.2023 - 07.2023
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cleaner/Receptionist

Illawong Beach Resort
02.2022 - 01.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Used Myob to keep track of invoices and when they were due

Andergrove Grove Tavern

Redcape Hotel Group
09.2020 - 01.2022
  • Encouraged customers to sign up to our members club for exclusive and personal discounts
  • Waitressing ( handling food/ taking orders )
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • General Cleaning duties
  • Working under pressure on busy nights alone
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Red Cat Adventures

Telfords
11.2017 - 05.2018
  • Trainee Junior Admin Assistant
  • Taking bookings
  • Basic Pro-Charter skills
  • Handing out marketing material
  • Attending industry expos & events as company representative
  • Hosting duties
  • General cleaning

IGA

Shane And Belynda
03.2014 - 04.2017
  • Customer Service
  • Cash Handling
  • Deli service
  • Restocking shelves
  • General cleaning
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

High School Diploma -

Proserpine State High School
Proserpine, QLD
11.2017

Certificate II in Tourism

Proserpine State High School
10.2017

Skills

  • Guest relations management
  • High-volume dining
  • Bill computation
  • Tableside Service
  • Food spoilage prevention
  • Working well under pressure
  • To-go order preparation
  • Food station setup
  • Able to work in a team environment or alone
  • Upselling techniques
  • Table setting knowledge

Timeline

Barista/waitstaff

Byrnes Cafe Andergrove
03.2023 - 07.2023

Cleaner/Receptionist

Illawong Beach Resort
02.2022 - 01.2023

Andergrove Grove Tavern

Redcape Hotel Group
09.2020 - 01.2022

Red Cat Adventures

Telfords
11.2017 - 05.2018

IGA

Shane And Belynda
03.2014 - 04.2017

High School Diploma -

Proserpine State High School

Certificate II in Tourism

Proserpine State High School

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Jasmin Emslie