- Dance
- Baking
- Growing herbs, vegetables, or fruits in home gardens
- Cake Decorating
- Yoga
- Volunteer Work - local show and markets
Jasmin Mcfadden
Kununurra
Summary
Experienced with managing all facets of cafe operations, including team leadership and customer satisfaction. Utilizes effective inventory control and vendor management to streamline processes. Track record of fostering welcoming environment and ensuring high-quality service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success, achieve positive results and to tackle new challenges with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Cafe Owner
Kimberley Cafe
07.2014 - Current
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Implemented inventory management systems to minimize waste and optimize stock levels.
- Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
- Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing terms.
- Expanded menu offerings to cater to diverse dietary needs, increasing overall appeal of the cafe.
- Managed day-to-day business operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Calculated payroll deductions by accurately using Xero and Quickbooks and processed payroll to meet preset requirements.
- Managed payroll data entry and processing for 12 employees to comply with predetermined company guidelines.
Customer Service Officer
Kununurra Police Station
05.2018 - 12.2018
- Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
- Oversaw the secure disposal of outdated or irrelevant records in accordance with established guidelines, minimizing risk associated with data breaches or non-compliance fines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed filing system, entered data and completed other clerical tasks.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
High School Diploma -
Methodist Ladies' College
PerthSkills
- Health and safety compliance
- Data entry
- Employee scheduling
- POS system operation
- Documentation and reporting
- Professionalism
Interests
Timeline
Customer Service Officer
Kununurra Police Station
05.2018 - 12.2018
Cafe Owner
Kimberley Cafe
07.2014 - Current
High School Diploma -
Methodist Ladies' College
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