Jasmin McNabb
West Footscray
Summary
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills. Capable of working under pressure and maintaining a positive attitude, great sense of humour and composure during busy working periods.
Overview
6
6
years of professional experience
Work History
Sales Assistant and Shift Supervisor
Glassons
01.2023 - Current
- Providing customer experience.
- Answering customer enquiries in store and over the phone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Responding to and resolving customer concerns.
- Shift supervising in the absence of the Manager.
- Multi-serving customers.
- Processed transactions accurately while maintaining a high level of customer service.
Sales Assistant and Department Supervisor
JD Sports
07.2021 - 01.2023
- Customer service.
- Hands on training and mentoring.
- Applying security, safety and loss prevention strategies.
- Opening and closing procedures
- Collaboration with peer supervisors and Store Manager to direct workflow.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Sales Assistant
Foot Locker
06.2019 - 07.2021
- Providing customer experience.
- Mentoring newly hired employees to learn store operations.
- Maintaining store cleanliness.
- Product replenishment.
- Visual Merchandising standardising.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma - Nursing
Victoria University
Saint Albans, VIC11-2026
Diploma - Indigenous Language of New Zealand
Te Wananga O Raukawa
Otaki, New Zealand07-2023
Diploma - Performing Arts
Te Wananga O Raukawa
Otaki03-2016
High School Diploma -
Awatapu Highschool
Palmerston North12-2015
Skills
- Exceptional customer service
- 10 years of customer service experience
- Problem solving skills
- Proficient in MS Word, Excel and Google Docs
- Self motivated and enthusiastic
- Ability to work in a team and independently
- Natural team leader with strong work ethic
- Attention to detail
- Relationship building
- Goal oriented
- Cash handling
- Customer needs assessment
Timeline
Sales Assistant and Shift Supervisor
Glassons
01.2023 - Current
Sales Assistant and Department Supervisor
JD Sports
07.2021 - 01.2023
Sales Assistant
Foot Locker
06.2019 - 07.2021
Diploma - Nursing
Victoria University
Diploma - Indigenous Language of New Zealand
Te Wananga O Raukawa
Diploma - Performing Arts
Te Wananga O Raukawa
High School Diploma -
Awatapu Highschool
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