Summary
Overview
Work History
Education
Skills
Strengths Specialties
References
Languages
Timeline
Generic
Jasmin Sczepan

Jasmin Sczepan

Central Coast,Australia

Summary

I am a versatile professional with a rich background spanning childcare, healthcare, hospitality, and administration. My journey has taught me to quickly adapt and eagerly embrace the learning required for new roles. I value ongoing self-education and am proud to have a strong foundation of academic achievements, including bachelor degrees and diplomas in multiple fields. I thrive on connecting with people, exploring ideas, and crafting compelling content. I am looking for remote opportunities where a strong work ethic, creativity, and excellent communication skills can contribute to the success of the team.

Overview

4
4
years of professional experience

Work History

Event and Operations Manager

Upstairs Wines
09.2023 - Current
  • At Upstairs Wines, my primary role is to streamline operations and oversee administrative duties, ensuring the seamless functioning of events, physical stores and online services
  • This position requires a keen focus on operational efficiency and administrative excellence, allowing me to utilise my strong organisational skills, adaptability, and commitment to outstanding service
  • Meticulously planning and executing private parties, functions, and promotional events, focusing on the nitty-gritty of operational logistics and client satisfaction
  • Expertly overseeing beverage service with an emphasis on quality, from wine selections to spirits and cocktails, ensuring each customer's experience is nothing short of exceptional
  • Spearheading our online presence, I take charge of the website's management and development, aiming to enhance our digital footprint and engage our community more effectively
  • Driving sales growth by proactively reaching out to new clients, organising and running sales calls, and identifying potential vendor partners to expand our market reach and forge lucrative collaborations
  • Streamlining operations and administrative tasks, I continually seek innovative ways to boost efficiency and elevate the overall customer journey
  • Flexibly adapting to various roles within the company, I embody the spirit of versatility, always ready to step in where needed to ensure operational excellence and administrative precision.

Yoga Instructor

Fusion Pilates
09.2023 - Current
  • As a Yoga Instructor at Fusion Pilates, I have the joy of leading individuals through yoga sessions that enhance physical strength, flexibility and deepen mindfulness
  • My approach is tailored to meet the varied needs of my students, ensuring each class promotes their overall fitness and well-being
  • Witnessing my students' fitness journey and seeing the positive changes in their lives is what makes my role truly fulfilling
  • Develop and lead Hot Power Yoga classes through a holistic approach that blends physical strength and mental focus
  • Collaborating with fellow instructors to share insights, discuss teaching methodologies, and participate in ongoing professional development opportunities
  • Contribute to the growth of Fusion Pilates by attracting new clients through engaging and well-promoted classes, ultimately increasing class attendance and studio revenue.

Live-In Nanny and Household Manager

06.2020 - Current
  • In this role I am entrusted with comprehensive responsibilities, showcasing my organisational skills, adaptability, and dedication to creating a nurturing environment for a busy, professional family
  • Provide attentive and loving childcare for the family, fostering a safe and supportive atmosphere
  • Establish and maintain a structured daily routine for the children, incorporating educational and recreational activities to promote their development
  • Manage pet care responsibilities, ensuring the well-being of family pets through feeding, grooming, and veterinary appointments
  • Handle various household management tasks, including grocery shopping, meal planning, and coordination of home maintenance services
  • Adapt quickly to changing circumstances, including accommodating varying work hours and responsibilities, demonstrating flexibility and a proactive attitude.

Administration Officer and WHS Manager

Mildura Citrus
05.2023 - 08.2023
  • At Mildura Citrus, I undertook a multifaceted role, overseeing administrative functions for multiple citrus farms, ensuring smooth operations and a safe and compliant work environment for all employees
  • This role allowed me to leverage my organisational, multitasking, and management skills in a dynamic, fast-paced work environment
  • The successful implementation of safety initiatives and streamlined administrative processes significantly contributed to the overall effectiveness and compliance of the organisation
  • Managed and coordinated diverse administrative tasks, including scheduling, document preparation, and communication, contributing to the efficient daily operations of the organisation
  • Collaborated closely with management and the accounting team, fostering streamlined communication and information flow within the organisation
  • Facilitated meetings and acted as a key point of contact for internal and external inquiries, showcasing strong organisational and interpersonal skills
  • Initiated and facilitated weekly team and monthly safety meetings, cultivating a culture of safety awareness and compliance among staff
  • Led the company through successful audit processes, demonstrating confidence and expertise in WHS standards and protocols
  • Implemented proactive measures by updating the safety app, resulting in a substantial increase in the safety rating of the business within a short period
  • Achieved eligibility for the prestigious WHS award for Victoria through dedicated efforts in enhancing workplace safety.

Waitress

Arc est.
02.2022 - 02.2023
  • Arc is a well-established high-end restaurant with a fast-paced work environment
  • This role enhanced my customer service skills and my ability to thrive in a high energy setting
  • It provided valuable experience in delivering top-notch service within the hospitality industry, where attention to detail and effective communication are paramount
  • Demonstrated a thorough knowledge of the menu, including ingredients, preparation methods, and recommended pairings, ensuring accurate and enticing descriptions to enhance the dining experience
  • Managed diverse customer needs, showcasing adaptability and a commitment to customer satisfaction
  • Collaborated seamlessly with kitchen staff, bartenders, and fellow waitstaff to maintain a cohesive and well-coordinated service flow
  • Proactively upsold menu items and promoted special offerings, contributing to increased sales and overall revenue
  • Resolved customer inquiries and concerns promptly and professionally, demonstrating strong interpersonal and conflict-resolution skills
  • Consistently received positive feedback from customers for outstanding service, attention to detail, and a friendly demeanor.

Freelance Content Writer

10.2020 - 08.2021
  • I collaborated with a prominent Australian travel influencer renowned for their captivating content and substantial Instagram following
  • I engaged in a dynamic freelance role, contributing significantly to the success of the influencer's blog and boosting its popularity
  • This ghostwriting experience allowed me to develop my writing skills further, adapt to diverse subject matters, and contribute to the success of a high-profile digital platform
  • Worked closely with the influencer to understand their target audience and brand voice, ensuring alignment with each blog post's tone and style
  • Received topics and information and transformed them into engaging and well-researched blog posts, catering to the interests of the travel-savvy audience
  • Implemented effective SEO strategies to enhance the visibility of the blog posts, resulting in improved search engine rankings and increased organic traffic
  • Adapted writing style to suit various content formats, including informative guides, personal narratives, and travel tips, showcasing versatility in content creation
  • Maintained consistent communication with the influencer, incorporating feedback and revisions to ensure the final content met the highest standards
  • Played a crucial role in enhancing the blog's overall aesthetic and storytelling aspect, contributing to the influencer's online presence and brand authority.

Education

Diploma in Project Management -

Australian Pacific College
Sydney, NSW

Diploma in Leadership and Management -

Australian Pacific College
Sydney, NSW

Bachelor of Science in Health Studies - Midwifery

University of Applied Sciences Vienna

Bachelor of Arts in Education -

University of Vienna

Australian Doula College

CorePower Hawaii

Skills

  • Organizational Management
  • Program Administration
  • Performance Reporting
  • Document Control
  • Health and Safety Compliance
  • Customer Service
  • Business Planning
  • Policies and Procedures Implementation
  • Problem-Solving

Strengths Specialties

  • Writing and Research Skills
  • Remote Work Proficiency
  • Excellent Communication (English/German)

References

  • Starr Dhillon, Safety and HR Manager, Hillston Citrus, sdhillon@hillstoncitrus.com.au, 0421 957 909
  • Dr Tomas Hall, Dentist & Owner of Terrigal Beach Dental, tomasbbhall@gmail.com
  • Michelle Parmentier, Operations Manager & Founder of Upstairs Wines, michelleparmentier@gmail.com, 0423 283 988

Languages

English
Native or Bilingual
German
Native or Bilingual

Timeline

Event and Operations Manager

Upstairs Wines
09.2023 - Current

Yoga Instructor

Fusion Pilates
09.2023 - Current

Administration Officer and WHS Manager

Mildura Citrus
05.2023 - 08.2023

Waitress

Arc est.
02.2022 - 02.2023

Freelance Content Writer

10.2020 - 08.2021

Live-In Nanny and Household Manager

06.2020 - Current

Diploma in Project Management -

Australian Pacific College

Diploma in Leadership and Management -

Australian Pacific College

Bachelor of Science in Health Studies - Midwifery

University of Applied Sciences Vienna

Bachelor of Arts in Education -

University of Vienna

Australian Doula College

CorePower Hawaii
Jasmin Sczepan