Highly efficient person well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Member
GUZMAN Y GOMEZ
12.2019 - Current
Handled customer interactions with professionalism and upbeat approach focused on making each person feel welcome.
Prepared food accordingly and ensured food meets high quality standards.
Took orders and resolved complaints using effective customer communication skills.
Maintained professional restaurant appearance by handling cleanliness and overall presentation of work areas.
Helped customers select menu items by making suggestions related to each person's stated preferences.
Placed orders into POS systems and handled cash and credit transactions.
Trained new employees regarding company policies and food preparation procedures.
Prepared teas, hot chocolate, and other coffee drinks for customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Completed all store opening and closing procedures.
Crew Member
MCDONALD'S
04.2015 - 01.2016
Prepared food, such as burgers and other food products, making sure the items meet high quality standards.
Cooked meat, such as beef patties and other meat products when required.
Achieved the ability to work under pressure and adapt wholeheartedly to the fast-paced changing environment.
Maintained a clean and hygienic work environment.
Crew Member
BEN AND JERRY'S
04.2015 - 05.2015
Served ice cream, foods, and beverages to customers.
Made ice cream cones, milkshakes, and other orders for customers according to their requests.
Greeted customers, offered samples, and demonstrated store pride.
Maintained a friendly, high-energy attitude when interacting with customers.
Effectively handled cash register, including cash and card transactions.
Performed cleaning duties such as sweeping, mopping, and washing dishes to keep equipment and facilities sanitary.