JASMIN STEPHENS
NAIRNE,SA
Summary
I would like to obtain a sustainable position in the administration industry where I can demonstrate my training and increase the skills I have, whilst learning new skills which I will continue to utilise throughout my career. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
11
11
years of professional experience
Work History
Receptionist and admin duties
Firewatch SA (Temp role)
2024.01
- Use of software programs such as Simpro, Ventia, Outlook, Word and Excel
- Organising and planning routes
- Outreaching with other business’ and clients
- Keeping notes of clients and situations up to date as they come in
- Keeping on track with KPI targets
- De-escalating heated situations via phone/ email or in person.
Receptionist – work experience
Dr Neisha Wratten Medical Rooms
2019.01
- Reception Duties
- Answering phones
- Customer service
- General Administration Duties.
Packer / Labourer
Udder Delights
2014.01
- Wrapping Cheese
- Stock Rotation
- Heavy Lifting
- Industrial Cleaning
- Manual Labour.
Kitchen Hand
The Barker
2011.01
- Food Preparation
- Basic Food Preparation
- Dishes
- Cleaning
- Basic Stock Rotation.
Customer Service
The Vinery Café
2009.01
- Cash Handling
- Clearing Tables
- Small Meal and basic food preparation
- Dishes and basic cleaning procedures.
Receptionist duties
101 Plan Management (Temp role)
2019.01 - 2020.01
- Use of software programs such as, Careview, Microsoft Excel, Outlook and Word
- Organising emails, sorting them into relevant client folders, distributing to relevant staff members and answering any marked priority items within the required timeframe
- Client correspondence
- Invoicing
- Extensive work with NDIS budget plan management
- Stationary ordering
- Responding to client enquiries.
Cleaner
Restvale Retirement Home
2014.01 - 2015.01
- Industrial Cleaning Procedures
- Interacting with the Elderly
- Hygiene Procedures
- Basic Food Handling
- Operating Steam Cleaner.
Waitressing
Morphettville Racecourse
2012.01 - 2013.01
- Event Planning
- Cash Handling Experience including EFTPOS
- Basic bar operations
- Customer Service
- Serving meals
- Cleaning tables.
Kitchen Hand
Onkaparinga Valley Residential Care
2011.01 - 2012.01
- Meal Preparation
- Dishes
- Basic and Industrial Cleaning
- Serving meals.
Cooking and Food Preparation
Wedding Catering
2009.01 - 2010.01
- Waitressing
- Clearing Tables.
Education
High School Diploma -
Oakbank Area School
Oakbank, Australia2011
Skills
- Proficient computer and keyboard skills/knowledge
- Able to easily build rapport with clients and team members
- Ability to communicate with a broad range of people
- Ability to work as an effective team player
- Punctual
- Efficient time- management and organisational skills
- Fast and Effective learner
- Trustworthy and Reliable
- Scheduling
Qualificationsandeducation
- 2024, National Police Clearance
- 2023, Working With Childrens Certificate
- 2023, Provide CPR & Provide First Aid
- 2023, Prepare and Serve Espresso Coffee & Food Safety
- 2023, Provide Responsible Service of Alcohol
- 2021 - Current, Childhood and Youth Psychology Cert
- 2020, Working with Children Clearance
- 2019, Medical Terminology Course
- 2019, Cert III In Business
- 2014, Hand Hygiene
- 2014, Manual Handling
- 2014, Reportable Incidents and Preventing Elderly Abuse
- 2013, Diploma of Community Studies
- 2012, Basic Bar Operations including RSA
- 2011, Hospitality Group Training
- 2011, Hospitality and Coffee training
- 2011, Year 12
References
- Talysha Wales, Old Colleague, 0417 253 254
- Kathryn Tilker, Old colleague, 0426 968 809
Timeline
Receptionist and admin duties
Firewatch SA (Temp role)
2024.01
Receptionist – work experience
Dr Neisha Wratten Medical Rooms
2019.01
Receptionist duties
101 Plan Management (Temp role)
2019.01 - 2020.01
Packer / Labourer
Udder Delights
2014.01
Cleaner
Restvale Retirement Home
2014.01 - 2015.01
Waitressing
Morphettville Racecourse
2012.01 - 2013.01
Kitchen Hand
The Barker
2011.01
Kitchen Hand
Onkaparinga Valley Residential Care
2011.01 - 2012.01
Customer Service
The Vinery Café
2009.01
Cooking and Food Preparation
Wedding Catering
2009.01 - 2010.01
High School Diploma -
Oakbank Area School