Summary
Overview
Work History
Education
Skills
Qualificationsandeducation
References
Timeline
Generic

JASMIN STEPHENS

NAIRNE,SA

Summary

I would like to obtain a sustainable position in the administration industry where I can demonstrate my training and increase the skills I have, whilst learning new skills which I will continue to utilise throughout my career. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

11
11
years of professional experience

Work History

Receptionist and admin duties

Firewatch SA (Temp role)
01.2024
  • Use of software programs such as Simpro, Ventia, Outlook, Word and Excel
  • Organising and planning routes
  • Outreaching with other business’ and clients
  • Keeping notes of clients and situations up to date as they come in
  • Keeping on track with KPI targets
  • De-escalating heated situations via phone/ email or in person.

Receptionist – work experience

Dr Neisha Wratten Medical Rooms
01.2019
  • Reception Duties
  • Answering phones
  • Customer service
  • General Administration Duties.

Packer / Labourer

Udder Delights
01.2014
  • Wrapping Cheese
  • Stock Rotation
  • Heavy Lifting
  • Industrial Cleaning
  • Manual Labour.

Kitchen Hand

The Barker
01.2011
  • Food Preparation
  • Basic Food Preparation
  • Dishes
  • Cleaning
  • Basic Stock Rotation.

Customer Service

The Vinery Café
01.2009
  • Cash Handling
  • Clearing Tables
  • Small Meal and basic food preparation
  • Dishes and basic cleaning procedures.

Receptionist duties

101 Plan Management (Temp role)
01.2019 - 01.2020
  • Use of software programs such as, Careview, Microsoft Excel, Outlook and Word
  • Organising emails, sorting them into relevant client folders, distributing to relevant staff members and answering any marked priority items within the required timeframe
  • Client correspondence
  • Invoicing
  • Extensive work with NDIS budget plan management
  • Stationary ordering
  • Responding to client enquiries.

Cleaner

Restvale Retirement Home
01.2014 - 01.2015
  • Industrial Cleaning Procedures
  • Interacting with the Elderly
  • Hygiene Procedures
  • Basic Food Handling
  • Operating Steam Cleaner.

Waitressing

Morphettville Racecourse
01.2012 - 01.2013
  • Event Planning
  • Cash Handling Experience including EFTPOS
  • Basic bar operations
  • Customer Service
  • Serving meals
  • Cleaning tables.

Kitchen Hand

Onkaparinga Valley Residential Care
01.2011 - 01.2012
  • Meal Preparation
  • Dishes
  • Basic and Industrial Cleaning
  • Serving meals.

Cooking and Food Preparation

Wedding Catering
01.2009 - 01.2010
  • Waitressing
  • Clearing Tables.

Education

High School Diploma -

Oakbank Area School
Oakbank, Australia
2011

Skills

  • Proficient computer and keyboard skills/knowledge
  • Able to easily build rapport with clients and team members
  • Ability to communicate with a broad range of people
  • Ability to work as an effective team player
  • Punctual
  • Efficient time- management and organisational skills
  • Fast and Effective learner
  • Trustworthy and Reliable
  • Scheduling

Qualificationsandeducation

  • 2024, National Police Clearance
  • 2023, Working With Childrens Certificate
  • 2023, Provide CPR & Provide First Aid
  • 2023, Prepare and Serve Espresso Coffee & Food Safety
  • 2023, Provide Responsible Service of Alcohol
  • 2021 - Current, Childhood and Youth Psychology Cert
  • 2020, Working with Children Clearance
  • 2019, Medical Terminology Course
  • 2019, Cert III In Business
  • 2014, Hand Hygiene
  • 2014, Manual Handling
  • 2014, Reportable Incidents and Preventing Elderly Abuse
  • 2013, Diploma of Community Studies
  • 2012, Basic Bar Operations including RSA
  • 2011, Hospitality Group Training
  • 2011, Hospitality and Coffee training
  • 2011, Year 12

References

  • Talysha Wales, Old Colleague, 0417 253 254
  • Kathryn Tilker, Old colleague, 0426 968 809

Timeline

Receptionist and admin duties

Firewatch SA (Temp role)
01.2024

Receptionist – work experience

Dr Neisha Wratten Medical Rooms
01.2019

Receptionist duties

101 Plan Management (Temp role)
01.2019 - 01.2020

Packer / Labourer

Udder Delights
01.2014

Cleaner

Restvale Retirement Home
01.2014 - 01.2015

Waitressing

Morphettville Racecourse
01.2012 - 01.2013

Kitchen Hand

The Barker
01.2011

Kitchen Hand

Onkaparinga Valley Residential Care
01.2011 - 01.2012

Customer Service

The Vinery Café
01.2009

Cooking and Food Preparation

Wedding Catering
01.2009 - 01.2010

High School Diploma -

Oakbank Area School

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JASMIN STEPHENS