Jasmin Valani

• As a Technical Services Engineer specializing in front-end development within the ServiceNow platform, my role involves designing and implementing intuitive user interfaces that enhance the overall user experience.
• I work closely with cross-functional teams, including business analysts, to understand the requirements and customize ServiceNow applications accordingly.
• My primary focus is on developing responsive, accessible, and visually appealing front-end solutions using technologies like HTML, CSS, JavaScript, and ServiceNow's UI frameworks (such as UI Pages, UI Scripts, and Service Portal).
• In addition to development, I collaborate with other team members to customize forms, widgets, and modules, ensuring they align with business needs while maintaining system performance. I also work on troubleshooting and optimizing the front-end for improved performance, ensuring quick load times and smooth user interactions across different devices.
• My work is driven by a commitment to creating seamless user experiences, and I continuously focus on testing, iterating, and improving the functionality of front-end solutions. Whether integrating new features, designing custom UI components, or optimizing existing interfaces, my goal is always to deliver user-friendly, efficient, and high-performing solutions on the ServiceNow platform.

Achievements:

• Successfully designed and implemented a custom Service Portal within ServiceNow that improved user engagement, by providing end-users with a more intuitive, self-service interface.

• I specialized in designing, developing, and supporting client-server web-based applications using a variety of technologies including PHP, HTML, AngularJS, ReactJS, Bootstrap, WordPress, Shopify, Magento, Cloud Computing (AWS), CSS, SQL, MySQL, and Adobe Creative Suite (Photoshop) . I was responsible for creating highly responsive user interfaces using React, implementing eCommerce websites based on client specifications, and integrating Point of Sale (POS) systems (such as ERPLY, Vend, and CI) using REST APIs.
• Throughout my tenure, I managed the full software development lifecycle, from coding and testing to deployment and support, using both Agile and Waterfall methodologies. I worked extensively with cloud technologies to enhance application scalability and performance, while ensuring seamless integration with databases by designing and optimizing SQL Server solutions, including stored procedures and reports.
• Collaborating with cross-functional teams, I translated data insights into actionable business solutions, refining code and improving system performance. My role involved balancing front-end development with back-end integrations, ensuring that all solutions aligned with business needs and technical specifications.

Achievements:

• Successfully developed and launched multiple eCommerce websites using PHP, WordPress, Shopify, and Magento, leading to a 20% increase in client sales and a 30% improvement in user engagement within the first quarter.
• Designed and integrated POS systems (ERPLY, Vend, CI) with eCommerce platforms through custom-built REST APIs, improving transaction processes and data synchronization, boosting operational efficiency by 25%.

• As a Software Developer , I was responsible for the design, development, coding, testing, and support of n-tier client/server web-based applications using the Microsoft .NET Framework and SQL Server. Collaborating with cross-functional teams, I contributed to the entire Software Development Life Cycle (SDLC) , ensuring the delivery of high-quality applications through effective requirement analysis, development, and testing.
• I specialized in designing dynamic web UIs using ASP.NET , HTML , CSS , JavaScript , and AJAX controls , and integrating reporting solutions with Crystal Reports . I worked with C# , VB.NET , and ASP.NET on the backend to implement business logic, while utilizing SQL Server for database management and WCF for building RESTful services. My role also involved enhancing front-end functionality with jQuery , EXTJS , and AngularJS , ensuring a seamless and responsive user experience.

Achievements:

• Played a pivotal role in the redesign of the UI using ASP.NET and AJAX controls, which resulted in a 15% improvement in user engagement and overall client satisfaction.
• Enhanced reporting features using Crystal Reports, providing clients with more detailed insights and reports, leading to a 20% increase in data-driven decision-making efficiency.

• As a Junior Developer , I handled international-level client projects, focusing on web development and design using a variety of technologies, including PHP , HTML , Bootstrap , WordPress , Magento , Joomla , and Adobe Creative Suite (Photoshop) .
• My role involved conceptualizing designs, creating templates, and generating layouts with HTML and Div tags , ensuring all websites were responsive using Bootstrap for optimal user experience across devices.
• I developed websites tailored to client specifications, working with platforms like WordPress , Magento , and Joomla to implement content management systems (CMS) and eCommerce solutions.

Achievements:

• Created custom themes and templates for Joomla and WordPress that improved the functionality and aesthetic appeal of client websites, leading to higher user retention and engagement rates.