Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Jasmin van der Lei

Summary

Highly motivated and independent individual with a diverse range of skills, including exceptional communication, language, administrative, and customer service abilities. Possesses a keen eye for detail, consistently demonstrating the ability to analyze and conduct thorough research. Strong work ethic, reliability, honesty, and a hardworking nature, committed to delivering high-quality results and exceeding expectations.

Overview

6
6
years of professional experience

Work History

Carer

Carer
01.2022 - Current
  • Help with bathing, grooming, and dressing
  • Preparing meals, helping with feeding, or managing dietary needs
  • Helping with walking, moving, or positioning the person if they have limited mobility
  • Ensuring the client takes the right medications at the right times
  • Observing any changes in physical or mental health and communicating with healthcare providers
  • Helping to schedule, attend, and manage doctor's appointments or treatments
  • Keeping the home environment clean and safe
  • Doing laundry, running errands, and shopping for groceries and necessities

Casual tutoring

01.2021 - 01.2022
  • Provided tutoring in English for international students and high school HSC English

Library Customer Service Assistant

YBP Library Solutions
06.2020 - 01.2021
  • Casual work assisting in library collection development services, including searching for price and availability of books using the GOBI (Global Online Bibliographic Information) database, compiling lists of new titles for selection purposes, checking on invoice and order queries

Administration Assistant

Jennifer Bibaoui Accountant
12.2018 - 07.2019
  • Assisted with administrative tasks: customer appointments, invoicing, filing, research, updating spreadsheets, responding to emails

Education

TESOL Certificate IV - Teaching English as a second language

01.2020

Higher School Certificate (HSC) -

01.2018

Skills

  • Office Administration
  • Customer Support Expertise
  • Effective Communication
  • One-on-One Tutoring
  • Experienced with Office 365 Tools
  • Reliability and punctuality
  • Adaptable and flexible

Skills

I have had some casual jobs that involved administrative tasks such as filing, making customer appointments by phone and email, creating spreadsheets with lists of data for customers, interrogating library databases, assisting with invoicing, and answering phone and email enquiries. My role at YBP Library services also involved responding to customer queries and providing information regarding collection development and purchasing of content., I have excellent written and verbal communication skills which I use to provide casual tutoring to students, as well as responding to customer enquiries., Proficient in Office 365 software.

Timeline

Carer

Carer
01.2022 - Current

Casual tutoring

01.2021 - 01.2022

Library Customer Service Assistant

YBP Library Solutions
06.2020 - 01.2021

Administration Assistant

Jennifer Bibaoui Accountant
12.2018 - 07.2019

Higher School Certificate (HSC) -

TESOL Certificate IV - Teaching English as a second language

Jasmin van der Lei