Jasmin Chaye Hill
Geraldton,Australia
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Experienced with inspecting automotive components to ensure they meet stringent quality standards. Utilizes precision measurement tools and keen observational skills to detect and address defects. Strong understanding of quality control processes and maintaining detailed inspection records.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
11
11
years of professional experience
Work History
Quality Control Officer
Midwest Auto Group
05.2024 - Current
- Company Overview: Midwest Ford, Suzuki, Subaru, Nissan, Mahindra, Hyundai, Ineos, Used Vehicles
- Ensure customer satisfaction, pickup and drop of clients, test drive vehicles after major and serviceable repairs, ensure the vehicle were clean to the best of the visual ability, run calibrations, assist mechanics and work closely with the carwash team.
- Workshop Scheduler/Controller- Ensure all jobs were attended to before out times scheduled, pre schedule weeks in advance, ensure the day wasn’t over booked, ensure mechanics were on task and completing jobs in a timely manner, coordinate with reps regarding workshop supplies, ensuring parts were ordered for vehicles onsite, opening and closing service department, ensuring loan vehicles were locked away at the end of the day. Approve and disapprove leave requests. Payroll submissions fortnightly, data entry and communication with customers regarding upsells and warranty repairs, approve works for completion with light admin duties involved.
- Parts Interpreter- Customer engagement, stock control of 8 Brands worth of stock, ordering and receiving stock and accessories, arranging builds parts for completion, co-ordinating with fleet management regarding quotations for vehicle builds, issue parts to Jobcards, organise freight inwards and outwards, coordinate with trade companies building reputable relationships, receipting of purchase orders, arranging sublets, experience within then REVs systems, receiving payments and deposits and customer service, answering phones and attending to leads. Management of staff and daily tasks, approving leave, submitting of team payroll.
- Service Advisor- Data Entry, opening and closing jobcards, receiving payment, answering the phones, receipting payments to jobcards, assisting customers with their concerns, checking in customer vehicles, loaning VOR vehicles and service vehicles, creating cases regarding tow in repairs
Night Carer
Nazareth House
05.2024 - 05.2024
- Assistant In Nursing (AIN)- Showering, toileting, shaving, dressing in day clothes/night wear, changing of bed linen, feeding of meals, general cleaning, supporting with daily living, supporting behaviours, understanding of in verbal communication, assisting nurses with general care needs, assisting with medications, paperwork entry, computer and hand written.
- Supported residents with personal care tasks, ensuring comfort and dignity throughout the night.
- Provided one-on-one support for individuals experiencing difficulty sleeping or requiring additional attention during the night shift.
- Ensured compliance with regulatory guidelines by adhering strictly to policies and procedures at all times during support provision.
- Upheld resident confidentiality through diligent adherence to privacy regulations and professional conduct in all interactions.
Receptionist Administrator
Nufab Industries
05.2023 - 12.2023
- Scheduled space or equipment for special programs, meetings and conferences. Scheduled appointments for clients, customers, and other visitors. Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling. Answered and directed incoming calls using multi-line telephone system. Updated and recorded customer or client information to maintain accounts. Created reports on freight costs, delivery timelines, invoices and other related information. Organized purchase and delivery of materials needed for various contracts. Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods. Coordinated daily transportation activities including scheduling, routing, tracking and documentation. Created and updated spreadsheets to track and report data. Coordinated travel arrangements and completed expense reports for travel reimbursement. Assisted with accounts receivable and accounts payable functions. Processed invoices for payment; tracked payments received from vendors and clients. Created spreadsheets in Microsoft Excel for record-keeping and reporting. Sent and distributed mail and parcels. Developed an efficient document tracking system which allowed quick access to all necessary paperwork
- Position was made Redundant 15/12/2023
Delivery/Store & Stock
Repco Geraldton
12.2022 - 04.2023
- Assist in daily tasks, cash handling bank deposits, delivery of parts, unloading of stock, stocktaking, customer service, answering of phones, for filling customer account orders.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cleaner/Sticker Making/Beauty Therapy/Photography/Care Work
Self Employed Own Business
09.2021 - 12.2021
Casual
Community Care SELF EMPLOYED
01.2021 - 12.2021
- Individualised Carer- Showering, toileting, shaving, dressing in day clothes/night wear, changing of bed linen, feeding of meals, general cleaning, supporting with daily living, supporting behaviours, understanding of in verbal communication, assisting nurses with general care needs, assisting with medications, paperwork entry, computer and hand written.
Night Carer
Nazareth House
01.2020 - 03.2021
- Assistant In Nursing (AIN)- Showering, toileting, shaving, dressing in day clothes/night wear, changing of bed linen, feeding of meals, general cleaning, supporting with daily living, supporting behaviours, understanding of in verbal communication, assisting nurses with general care needs, assisting with medications, paperwork entry, computer and hand written.
Assistant In Nursing (AIN)
Opal Geraldton
01.2017 - 01.2019
- Showering, toileting, shaving, dressing in day clothes/night wear, changing of bed linen, feeding of meals, general cleaning, supporting with daily living, supporting behaviours, understanding of in verbal communication, assisting nurses with general care needs.
- Breakfast Cook- Preparing meals, food prep, serving of meals, managing staff, washing dishes, maintaining the correct diets, ordering and putting away of stock.
Bar Manager, Cashier, Waitress
Geraldton Bowling Club
06.2014 - 03.2018
- Work Busy Functions of 150+ people, Stock Fridges
- Function Only
Cashier, Waitress, Barista, Kitchen Hand
Bean Scene Cafe
08.2017 - 12.2017
- Couldn’t afford to pay employee
Bridging The Gap Green Army
05.2016 - 12.2016
- Land and Conservation- Replanting of Plants, Removal of Box Throne, Fencing, Erosion Control, Chemical Handling, Walk Trail Work.
- Redundant, Funding Cut
Approved Manager of VIP Bar, Stock Fridge
Geraldton Turf Club
- De-Stock Fridge end of Day, Count Till, Supervise other bar staff, break down bar after event.
- Race Season
Responsible Service of Alcohol, Waitress, Kitchen Hand, Night Club Work, Family Restaurant, Sports Bar, Delivery Service, Cashier
Esplanade Hotel Busselton
05.2015 - 11.2015
- Knee Surgery
Wendy's Busselton WA
04.2015 - 07.2015
- Managed Store Daily, Deposit Banking, Order Stock, Stock take, Train new employees, Roster and manage staff.
- Business Sold
Education
High School Diploma - Photography and Design and Graphics
Geraldton Senior College
01.2013
Lash Extension, Definition Brows, Facial Treatments, Full Body Massage
Infinity Beauty Academy Mandurah
Certificate 3 - Children Services, Individual Support
Central Regional TAFE Geraldton Campus
01.2013
Skills
- Approved Managers
- Responsible Service of Alcohol,
- Advanced Barista Cert,
- Children Cert 3,
- White Card,
- Chemical Handling,
- Cert 3 Individualised Support,
- Diploma in Photography,
- Diploma in Design and Graphic,
- Police Clearance
- Facial Treatments,
- Lash Extensions,
- Definition Brows,
- Massage Therapy
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Complex Problem-solving
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
Timeline
Quality Control Officer
Midwest Auto Group
05.2024 - Current
Night Carer
Nazareth House
05.2024 - 05.2024
Receptionist Administrator
Nufab Industries
05.2023 - 12.2023
Delivery/Store & Stock
Repco Geraldton
12.2022 - 04.2023
Cleaner/Sticker Making/Beauty Therapy/Photography/Care Work
Self Employed Own Business
09.2021 - 12.2021
Casual
Community Care SELF EMPLOYED
01.2021 - 12.2021
Night Carer
Nazareth House
01.2020 - 03.2021
Cashier, Waitress, Barista, Kitchen Hand
Bean Scene Cafe
08.2017 - 12.2017
Assistant In Nursing (AIN)
Opal Geraldton
01.2017 - 01.2019
Bridging The Gap Green Army
05.2016 - 12.2016
Responsible Service of Alcohol, Waitress, Kitchen Hand, Night Club Work, Family Restaurant, Sports Bar, Delivery Service, Cashier
Esplanade Hotel Busselton
05.2015 - 11.2015
Wendy's Busselton WA
04.2015 - 07.2015
Bar Manager, Cashier, Waitress
Geraldton Bowling Club
06.2014 - 03.2018
Approved Manager of VIP Bar, Stock Fridge
Geraldton Turf Club
Lash Extension, Definition Brows, Facial Treatments, Full Body Massage
Infinity Beauty Academy Mandurah
Certificate 3 - Children Services, Individual Support
Central Regional TAFE Geraldton Campus
High School Diploma - Photography and Design and Graphics
Geraldton Senior College
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