JASMINE ANDREI BENAVIDEZ
DERNANCOURT,SA
Summary
Proven track record in enhancing customer satisfaction and driving sustained growth at ZL Clothing, leveraging exceptional customer service and critical thinking skills. Excelled in creating customized solutions and expanding client base through strategic marketing, demonstrating adaptability and a results-driven approach. Skilled in Microsoft Office and adept at fostering team collaboration.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
SOLE TRADER
ZL CLOTHING
08.2021 - 06.2024
- Handled administrative tasks such as scheduling appointments, filing documents, and maintaining records efficiently.
- Created customized solutions for clients that resulted in repeat business and long-term partnerships.
- Increased customer satisfaction by providing timely and accurate invoicing, record-keeping, and communication.
- Managed all aspects of business finances, including budgeting, forecasting, and cash flow management.
- Provided expert advice to clients on product selection based on their individual needs and preferences.
- Conducted thorough market research for informed decision-making regarding product pricing and service offerings.
- Demonstrated adaptability in rapidly changing market conditions by continuously refining business strategies.
- Expanded client base with targeted marketing campaigns and excellent word-of-mouth referrals.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Front of House Employee
JUAN KUSINERO
05.2021 - 09.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Education
High School Diploma -
PARAFIELD GARDENS HIGH SCHOOL
PARAFIELD GARDENS11.2020
Skills
- Customer Service
- Critical Thinking
- Computer Skills
- Team Collaboration
- Microsoft Office
- Product and Service Sales
- Marketing Strategies
- Client Interviewing
- Fashion retail experience
- Problem-solving abilities
- Customer Relations
- Call Management
Languages
English
Native or Bilingual
Timeline
SOLE TRADER
ZL CLOTHING
08.2021 - 06.2024
Front of House Employee
JUAN KUSINERO
05.2021 - 09.2021
High School Diploma -
PARAFIELD GARDENS HIGH SCHOOL
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