Jasmine Birchall
Glen Waverley,VIC
Summary
Dynamic professional with a proven track record at Build-A-Bear, enhancing customer experiences and exceeding sales targets through expert upselling and personalized service. Demonstrates strong hand-eye coordination and exceptional salesmanship, contributing to significant store achievements. Skilled in store maintenance and backroom organization, fostering an inviting and efficient work environment.
Spirited Bear Builder dedicated to providing enjoyable, entertaining experience for guests of all ages. Friendly and creative individual with 1.5 years of experience constructing and designing personalized stuffed animals and performing store opening and closing procedures. Proficient in POS system operations.
Overview
4
4
years of professional experience
Work History
Bear Builder
Build-A-Bear
07.2023 - Current
- Handled cash transactions accurately and efficiently to facilitate smooth store operations.
- Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
- Organized themed events at the store location, driving increased foot traffic and customer engagement.
- Suggested products and upsells to maximize store results and enhance guests experience.
- Enhanced customer experiences by guiding them through the bear-building process and providing personalized recommendations.
- Ensured a clean and organized workshop area, resulting in efficient work processes and an inviting environment for customers.
- Assisted in inventory management to maintain optimal stock levels and minimize waste.
- Operated POS system to receive payments by cash, credit card, vouchers and automatic debit.
Cashier and Food Preperation
Mad Patties
03.2021 - 05.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
High School Diploma -
Caulfield Grammar School
Wheelers Hill, VICSkills
- Strong hand-eye coordination
- Deadline-oriented
- Branding
- Salesmanship
- Store maintenance
- Backroom organization
Timeline
Bear Builder
Build-A-Bear
07.2023 - Current
Cashier and Food Preperation
Mad Patties
03.2021 - 05.2021
High School Diploma -
Caulfield Grammar School
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