Summary
Overview
Work History
Education
Skills
Licensesqualifications
Personal Information
References
Timeline
Generic

Jasmine Chandley

Glendale,NSW

Summary

Hi, my name is Jasmine Chandley. I am a customer-oriented General Manager with 10+ years of experience in hospitality, more recently focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. I am a committed, focused, and enthusiastic individual seeking a full-time position to expand and utilize my skillset. I have a strong work ethic, excellent interpersonal skills and a positive attitude. I have taken some time off this year to travel however I am ready to focus on my career and long term goals as an individual.

Overview

5
5
years of professional experience

Work History

General Manager/Licensee

Hotel Elermore
02.2024 - 06.2024
  • Bistro/Bar/Gaming/TAB Room/Keno/Bottle Shop, All aspects of hotel operations including but not limited too: Complying with all liquor licensing rules & regulations, Complying with all TAB/Keno & Gaming rules & regulations, Over-seeing multiple outlets/strategising for effective & efficient service whilst maintaining a high standard of service, Rostering/timesheets & payroll, Ongoing training & staff bonding activities, Meeting all KPI's, Regular updates & meetings with HO to ensure smooth communication & operation, Invoicing & stock control with monthly audits

Venue Manager/Licensee

Meantime
11.2023 - 02.2024
  • 100 seat restaurant/3 x bars/2 x function spaces, All aspects of venue operations including but not limited too: Complying with all liquor licensing rules & regulations, Over-seeing multiple outlets/strategising for effective & efficient service whilst maintaining a high standard of service, Rostering/timesheets & payroll, Ongoing training & staff bonding activities, Meeting all KPI's, Invoicing & stock control with monthly audits, Menu & Cocktail creations & updates

Multi Cafe Manager

Glee/Chapman Cafe
03.2023 - 11.2023
  • FOH/BOH/Operations of 2 x cafes & assisting of beginning to open a third cafe, Social Media, Assisting in all areas of a cafe & assisting where help was most needed, Re-fitting of furniture, Banking, Open/close of cafes, Meeting with real-estate agents to envision a new cafe, Rostering/on-boarding/off-boarding/timesheets, Ordering & Stock Control, Strategising & implementing procedures, Creating & implementing menus, Meeting KPI's

Venue supervisor

QT Hotels
03.2022 - 03.2023
  • All hotel operations, Supervising of 2 x bars, 1 x cafe and a restaurant, Day to day procedures, Rostering and ordering, Dealing with guest disputes, Onboarding employees, Meeting KPI's and budgets

Store Manager

The Grumpy Baker
06.2021 - 03.2022
  • All operations of shop, Cash handling, open/close of shop, All rostering and ordering, Meeting standards and staying within budget, Managing up to 20 staff members

Barista / Cafe supervisor

East End Hub
12.2019 - 06.2021
  • Latte art, Cash handling, Customer service, Open and close of shop, General duties, Left in charge when owner/manager is not on site to manage all front of house and staff to maintain standard and make sure all customers are happy and staff complete duties

Education

RSA -

TAFE NSW
Hamilton

NSW LIQUOR LICENSE -

NSW LIQUOR

High School Diploma -

Tomaree High School
Salamander Bay, NSW
11.2015

Skills

    Leadership and team building

    Problem Resolution

    Operations Management

    Team Player

    Time Management

    Administrative Skills

    Labor Cost Controls

    Training and coaching

    Staff Management

    Customer Relations

    Training and Development

    Inventory Control

    Employee Scheduling

Licensesqualifications

  • NSW Liquor License
  • RSA
  • High School Certificate

Personal Information

Date of Birth: 13/02/1998

References

  • Lucas Whybyn, 0423 084 140
  • Rebecca Brown, 0414 302 027

Timeline

General Manager/Licensee

Hotel Elermore
02.2024 - 06.2024

Venue Manager/Licensee

Meantime
11.2023 - 02.2024

Multi Cafe Manager

Glee/Chapman Cafe
03.2023 - 11.2023

Venue supervisor

QT Hotels
03.2022 - 03.2023

Store Manager

The Grumpy Baker
06.2021 - 03.2022

Barista / Cafe supervisor

East End Hub
12.2019 - 06.2021

RSA -

TAFE NSW

NSW LIQUOR LICENSE -

NSW LIQUOR

High School Diploma -

Tomaree High School
Jasmine Chandley