Jasmine Christensen
Parafield Gardens,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses strong organizational, interpersonal, and communication skills. Highly motivated professional demonstrates the ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
While working as a disability support worker I received employee of the year related awards for two years running. This shows the company, clients, and myself that I continually provided a very high quality of care but also companionship.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
Enhanced Lifestyles
11.2017 - 07.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet the individual dietary needs of clients.
- Adhered to company requirements for patient interactions and care standards.
- Provided a high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Kept accurate records for client files and handled related paperwork.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Worked with clients and parents to closely monitor and record social, behavioral, and academic growth.
- Maintained detailed records of patient progress, documentation of services, and case notes.
- Collaborated with healthcare providers to drive continuity of care.
- Assisted patients in accessing housing, financial assistance, and other community resources.
- Preserved and prepared reports and treatment records.
- Updated treatment plans on a daily basis with the latest intervention strategies set by healthcare professionals and progress notes.
- Provided patient and family education on available resources and self-care strategies.
Dog Daycare Attendant/Dog Bather
Doghouse Daycare And Grooming
12.2015 - 02.2017
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Reset rooms between appointments and disinfected equipment.
Retail Sales Associate
Kmart Australia
03.2014 - 07.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Certificate III - Individual Support
ATEC
12 Todd Street, Port Adelaide2018
Certificate II - Animal Studies
Tafe SA
Gilles Plains, SA2016
Certificate I - Animal Studies
Tafe SA
Gilles Plains, SA2015
Skills
- Lifestyle Support
- Conflict Resolution
- Appointment Organization
- Companionship and Emotional Support
- Housekeeping Skills/ chores
- Documentation Skills
- Safety Management
- Support directed towards the individual
- Healthcare Documentation
- Client Transportation
- Client Privacy
- Occupational Health and Safety
- Excellent Written and Verbal Communication
- Retail Store Operations
- POS System Operations
- Safety and Cleanliness Standards
- Goal-Driven
- Teamwork and collaberation
Timeline
Disability Support Worker
Enhanced Lifestyles
11.2017 - 07.2022
Dog Daycare Attendant/Dog Bather
Doghouse Daycare And Grooming
12.2015 - 02.2017
Retail Sales Associate
Kmart Australia
03.2014 - 07.2015
Certificate III - Individual Support
ATEC
Certificate II - Animal Studies
Tafe SA
Certificate I - Animal Studies
Tafe SA
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