Jasmine Ford

Supporting a national workforce of up to 300 employees as a member of the Senior Leadership Team. Leading the HR function and partnering with executives and campus leaders to strengthen organisational capability, embed consistent people practices, and guide JMC through a scale-up phase.

• Provide strategic HR leadership nationally, shaping workforce planning, organisational design and people strategy.
• Built a scalable HR infrastructure by designing and implementing streamlined processes, policies and people frameworks.
• Modernised the recruitment function, introducing a best-practice hiring framework and improving capability, efficiency and candidate experience.
• Lead complex ER matters and student/staff conflict resolution, ensuring consistent, fair and risk-aware outcomes.
• Strengthened governance and compliance through the implementation of JMC’s GRC platform.
• Elevated the employee experience by launching new onboarding initiatives including Flare, an onboarding guide and a structured probation process.
• Implemented culture and performance initiatives including a refreshed performance review framework, 360 feedback, quarterly development check-ins and the JMC Awards Program.
• Act as a trusted advisor to senior leaders, providing coaching on performance, culture, capability and team effectiveness.

• At a Tencent-owned AAA games studio scaling to 120 employees, I began as an HR Advisor and later promoted to HR Business Partner.
• Providing guidance and support to managers and employees on employee relations matters, ensuring compliance with company policies and employment laws
• Leading HR projects and initiatives, ensuring timely completion and alignment with organizational goals
• Managing our HR Intern, providing mentorship, guidance, and support in their professional development
• Building strong partnerships with stakeholders to enable our delivery of the people plan
• Collaborating with cross-functional partners to manage ER-related issues that may arise - including performance, discrimination, harassment, and absence management
• Delivering a consistent expert and professional service across disciplinary, grievance, probation, performance, and leave ensuring matters are dealt with in line with policy, best practice, and legislative requirements to mitigate risk
• Conducting confidential people-specific investigations, applying critical thinking to analyze evidence and make investigative conclusions
• Implementing employee engagement initiatives, including surveys, feedback sessions, and recognition program
• Partnering with stakeholders to support and provide career development guidance
• Identifying key areas of focus for cultural development - generating ideas for approaches to positively impact cultural change.

• Working with the international HR team at Epic Games on varied projects
• Driving employee relations and performance issues across the local businesses
• Assisting international intercompany transfers and working with Global COEs to support the absence management casework process
• Supporting HRPs during career development and performance reviews
• Facilitating the UK employee lifecycle process, identifying areas for continual efficiencies
• Supporting the launch of new employee benefits and the administration of existing schemes
• Supporting with defining company policies
• Conducting employees' annual reviews
• Training team members on our HR System - Workday
• Providing Mental Health First Aider support and training to maintain employee wellbeing.

• Scheduling and coordinating interviews and assessments including external job board management, organizing candidate travel and expenses
• Supporting large recruitment events including assessment centres and campus recruitment days and hosting candidates when they arrive at the office
• Creating contracts and day one paperwork
• Meeting and greeting new starters, helping them settle in and ensuring all equipment and information is provided on their first day
• Maintaining all people records, ensuring accurate and timely delivery of data to the Payroll team, observing relevant Government/Legal Compliance requirements
• Ensuring the HR activity calendar, HR intranet, and shared drives information is up to date and available to support managers and the HR team.