Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jasmine Gwilliam

Warilla,NSW

Overview

10
10
years of professional experience

Work History

Receptionist & Fire Service Assistant

Complete Plumbing & Fire
04.2023 - Current
  • Simpro Software
  • Assisting the FPA Practitioners with Audit and AFSS
  • Scanning and filing dockets from Fire equipment testing jobs
  • Creating monthly spreadsheets on the upcoming testing jobs
  • Creating monthly testing and service call out jobs
  • Scheduling Fire Technicians weekly
  • Data Entry of assets and supplier invoices
  • Creating new customer and site profiles on the simpro software
  • Creating and sending invoices
  • Creating and pricing defect Quotes
  • Ordering stock from suppliers from accepted quotes
  • Filing and archiving documents/paperwork
  • Answering incoming phone calls and assisting customers
  • Monitoring and replying from the Reception email inbox

Receptionist

BIG4 Easts Beach
06.2022 - 04.2023
  • Assisting guest with check ins and checkouts at the park
  • Assisting guest with product purchasing such as kiosk products and merchandise
  • Assisting guest questions with local attractions, activities and dinning
  • New book booking system
  • Replying and monitoring joint email address
  • Answering incoming phone calls and over the phone reservations
  • Working as a team to ensure a smooth guest experience whilst checking in
  • Keeping office tidy/clean through vacuum, mopping and bin emptying of front reception every day

Retail Associate

Big W
07.2019 - 03.2022
  • Processing customer purchases through POS register system
  • Customer first approach by Helping / guiding customers on the shop floor with product enquires and questions on stock availability
  • Layby organisation such as creating layby orders, packing/storing orders in designated areas and finalising layby payments.
  • Customer returns and refunds/exchanges
  • Click and collect orders - Receiving the online orders, printing order dockets, collection of products from the shop floor, processing products through online order system via a computer, packing orders, storing in designated location and supplying to customer once in store.
  • Front End Supervising of self service checkouts and staffed checkouts

Pharmacy Assistant

Greenwell and Thomas Pharmacy
01.2019 - 12.2019
  • Processing scripts from customer to pharmacist and on completion processing payment with customer
  • Ordering stock from suppliers and monitoring products that have delays
  • Organisations/ cleaning of product shelves and replenishing stock
  • Customer focused communication with staff and customers
  • Using POS payment system to process purchases

Waitress

Victoria and Albert Guesthouse
01.2018 - 12.2019
  • Welcoming and seating customers within the café. Providing menus and advising on the specials of the day.
  • Using a coffee machine to create coffee beverages such as cappuccino, flat white, latte, piccolo etc. making other hot drinks such as herbal teas, hot chocolates and baby chino
  • Making cold beverages such as milkshakes, thick shakes, fresh juices and house made soft drinks.
  • Serving prepared food and beverages from kitchen to seated customers.
  • Clearing tables of used plates, cutlery and drink ware. Spraying and wiping tables for next customers
  • Processing payments of food and beverage orders.
  • Setting up Functions through layout planning and design of indoor seating areas
  • End of day cleaning of coffee machine, used coffee chucks and mopping of indoor cafe area

Dish Hand

Thunderbirds
12.2017 - 03.2018
  • Demonstrated consistent punctuality and reliability, contributing to overall team success.
  • Maintained a clean and sanitized work environment for optimal food safety and staff wellbeing.
  • Actively communicated with kitchen staff regarding any issues or concerns related to dishwashing operations.
  • Improved kitchen efficiency by swiftly and thoroughly cleaning dishes, utensils, and cookware.
  • Efficiently operated commercial-grade dishwasher, minimizing water usage and maximizing equipment life.

Waitress

Pancakes on the Mountains
12.2014 - 09.2015
  • Welcoming and seating customers within the restaurant. Supplying menus and advising of daily specials
  • Taking orders and processing through iPad system
  • Serving prepared food and drinks to tables
  • Creating cold non alcoholic drinks such as milkshakes and soft drinks
  • Cleaning tables of used plates, cutlery and drink ware.
  • Washing up glassware in drinks kitchen and polishing cutlery

Leader

Kidz Club, Blackheath Anglican Church
01.2017 - 12.2018
  • Running games and activities
  • Washing up and clean-up of hall
  • Organisation and planning activities for the weeks ahead

Volunteer

RFS (Rural Fire Brigade)
01.2015 - 12.2017
  • Basic firefighting skills
  • Hazard reductions and call outs
  • Fundraiser

Education

Certificate IV - Family And Community Services

TAFE NSW
NSW
06.2019

HSC -

Katoomba High School
01.2018

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Tech-Savvy
  • Security awareness
  • Spreadsheet tracking
  • Business administration
  • Multitasking and prioritization
  • Customer service
  • Attention to detail
  • Problem-solving
  • Microsoft office
  • Computer proficiency
  • Billing and invoicing

Personal Information

Age: 24

Timeline

Receptionist & Fire Service Assistant

Complete Plumbing & Fire
04.2023 - Current

Receptionist

BIG4 Easts Beach
06.2022 - 04.2023

Retail Associate

Big W
07.2019 - 03.2022

Pharmacy Assistant

Greenwell and Thomas Pharmacy
01.2019 - 12.2019

Waitress

Victoria and Albert Guesthouse
01.2018 - 12.2019

Dish Hand

Thunderbirds
12.2017 - 03.2018

Leader

Kidz Club, Blackheath Anglican Church
01.2017 - 12.2018

Volunteer

RFS (Rural Fire Brigade)
01.2015 - 12.2017

Waitress

Pancakes on the Mountains
12.2014 - 09.2015

HSC -

Katoomba High School

Certificate IV - Family And Community Services

TAFE NSW

Similar Profiles

CREATE PROFILE
Jasmine Gwilliam