Summary
Overview
Work History
Education
Skills
Interests Achievements
Personal Information
Timeline
Generic

JASMINE HABBOUCHI

Carlton,NSW

Summary

E-Commerce Manager / Operations manager within the premium sneaker industry. Years of hands-on experience overseeing online sales and presence of web companies. Skillful in troubleshooting online website issues, tracking website functionality and organizing promotions. Results-oriented professional possessing great grasp of web design and web analytics software paired with thorough knowledge of SEO. Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.

Overview

24
24
years of professional experience

Work History

E-Commerce Manager/Digital Marketing Manager

Solemate Sneakers
12.2022 - 03.2024
  • Managed inventory control processes for seamless order fulfillment and customer satisfaction.
  • Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
  • Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
  • Enhanced user experience with intuitive site navigation, compelling product descriptions, and visually appealing design elements.
  • Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
  • Developed successful promotional strategies to drive increased traffic and revenue during peak shopping seasons.
  • Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
  • Maximized email marketing effectiveness by segmenting lists, personalizing content, and monitoring key performance indicators.
  • Improved website visibility through development and implementation of SEO strategies.
  • Optimized email campaigns to increase open and click-through rates.


Operations Manager / Authentication Manager

Sneakercon Digital X EBay Australia
05.2021 - 12.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Assisted in recruiting, hiring and training of team members.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

3IC Casual Sneaker Sales Assistant - Key Holder

Accent Group - Hype DC / Platypus Sneakers
01.2019
  • Sales, Daily store operations, Online Dispatch, Pick and Pack
  • Cash handling, Senior Duties: Opening/ Closing store
  • Daily Visual merchandising, Styling Customers
  • Daily/yearly KPI's and sales targets
  • Stock assistant, Store maintenance, maintaining health and safety within the workplace
  • Liaising with internal/ external contractors and suppliers e.g star track couriers.

Assistant Store Manager / Visual Merchandiser

Adidas Pty Ltd / Central Park
01.2017 - 01.2018
  • Managing daily store operations, rosters, coordinating VIP sports accounts & discounts
  • Staff mentoring / weekly training of products and sales techniques, training staff on internal POS systems
  • Brand ambassador and Visual merchandiser, weekly campaign installations and in store events coordination
  • Fashion Styling, monitoring and maintaining daily/yearly KPI's and sales targets
  • Stock management, overseeing all refund/exchanges, cash handling, banking
  • Liaising with internal/ external contractors and suppliers, maintaining health and safety within the workplace
  • Training in Adidas footwear and apparel, history and culture.

Online Store Coordinator

Wittner Pty Ltd
01.2013 - 01.2017
  • Managing the online store and oversee all dispatch for N.S.W
  • Strong skills in 'Magento' - ecommerce platform
  • Managing all pick & pack orders, dispatch duties, training of staff
  • Liaising with couriers and internal/ external contractors, customer service
  • Handle all incoming returns, exchanges, gift vouchers, inbound/ outbound ad hoc duties
  • Time management and adhering to strict deadlines, strong skills in a fast paced environment
  • Achieving daily/ Yearly KPI's and targets
  • Maintaining and building a strong VIP client database, Complaints and resolution duties.

Art Curator

Ladyj
01.2010 - Current
  • Managing small art business for 14 years
  • Commercial/ large scale artworks / Exhibition Management / Branding and marketing campaigns
  • Curator/ solo / group exhibitions / charity / project management (clientele: Adidas, lend lease, waverly council, bayside council, health nsw etc
  • Strategic planning, grant writing, arts funding, art direction, council projects, youth workshops.
  • Negotiated favorable contracts with artists, galleries, and vendors for exhibition loans and purchases.
  • Achieved greater recognition for lesser-known artists through curated shows highlighting their work alongside established counterparts.
  • Managed budgets for exhibitions and projects, ensuring financial efficiency without compromising quality or artistic vision.
  • Secured funding for special projects and exhibitions through grant writing and donor cultivation.
  • Networked at creative events to identify new talent and artistic works in local areas.
  • Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
  • Managed all paper and digital documentation related to accessions, loans, transfers, and other collections-related transactions.

Casual Fashion Stylist

Jack London Pty Ltd / Provocator Pty Ltd
01.2013 - 01.2016
  • Styling customers & photoshoots
  • Customer service, sales, cleaning, cash handling, returns/ exchanges, stock handling, stocktake
  • Meeting and exceeding sales targets, KPI's, Updating Daily planners / Daily Operations / visual merchandising, building VIP database.

Part time / Jewellery and Crystal Repairer

Swarovski International
01.2011 - 01.2012
  • Repairing damaged and broken jewellery for customers
  • Warehouse and dispatch duties, stocktake
  • Liaising with customers and keeping members satisfied with repairs as best possible
  • Ad hoc duties, receptions duties, adhering to strict deadlines and repair turnover.

Full time / commercial floor designer

Interface F
01.2008 - 01.2009
  • Creating commercial floor designs/layouts for clients
  • Customer service, inbound/ outbound duties
  • Working in a team and working on client briefs, attending trade shows.

Retail Store Manager

Satch Clothing
01.2006 - 01.2009
  • Sales of high-end fashion, managing staff and KPI tracking
  • Customer service and Daily store operations
  • Driving sales and mentoring staff, banking, cash handling, rosters
  • Styling advice and on the spot alterations
  • Visual merchandising, daily cleaning, stocktake
  • Rosters, onboard training with new staff members.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Photographer / Promotions

Future Entertainment
01.2007
  • Photography of various weekly music events and festivals
  • Interacting with patrons and capturing memorable moments of guests and artists
  • Preparing and editing images for press, magazines, websites, social media platforms.

Fashion Store manager

Modus Vivendi
01.2006 - 01.2007
  • Sales of high-exclusive European fashion garments, hiring staff, budgeting, rosters, visual merchandising
  • Customer service, daily store operations, stocktake, profit and loss prevention.

Casual Sales Consultant

Canterbury Bulldogs Football Teamstore
01.2000 - 01.2002
  • Sales of memorabilia and team merchandise, customer service, cash handling, banking, stocktake
  • Telstra stadium game day promotions, ticketek sales and seating, supporting football players with weekly signing in store.

Education

Textile Design & Fabric Printing -

Ultimo Tafe
01.2009

Advanced Fashion Design -

Ultimo Tafe
01.2006

Certificate II Hospitality Operations -

Granville Tafe
01.2004

Year 12 Higher School Certificate -

Completed
01.2004

Literacy Tutoring Accreditation -

Granville Tafe
01.2003

Year 11 Preliminary Courses -

Completed
01.2003

Year 10 Certificate -

Completed
01.2002

Skills

  • Adobe Photoshop
  • Microsoft Word & Excel
  • Project Management/ Operations Management/ Retail Management
  • E-commerce platforms Magento, Shopify, Lightspeed
  • Visual Merchandising/ Marketing / Sneaker Customising Cleaning & Repair / Sneaker Authenticator
  • Grant writing/ Exhibition & Event management/ Curator/ Artist and Muralist
  • Inventory Management
  • Sales/ Administration
  • Operations Management
  • Leadership
  • Strategic Planning
  • Customer Relationship Management (CRM)

Interests Achievements

Art, Curating, Fashion Design, Sneaker Industry, Film, Business Studies, Nature, Health, Fitness, Travel, Animals, Education, Winner of the 2017 & 2019 - 'Secret Walls' Art Competition, Winner of the 2010 - 'The Seeds Art Grant' - Presented by John Butler Trio, Sneaker Collector / Sneaker artist / Sneaker cleaner - restoration & repairs / Vintage fashion apparel

Personal Information

Date of Birth: 11/19/86

Timeline

E-Commerce Manager/Digital Marketing Manager

Solemate Sneakers
12.2022 - 03.2024

Operations Manager / Authentication Manager

Sneakercon Digital X EBay Australia
05.2021 - 12.2021

3IC Casual Sneaker Sales Assistant - Key Holder

Accent Group - Hype DC / Platypus Sneakers
01.2019

Assistant Store Manager / Visual Merchandiser

Adidas Pty Ltd / Central Park
01.2017 - 01.2018

Online Store Coordinator

Wittner Pty Ltd
01.2013 - 01.2017

Casual Fashion Stylist

Jack London Pty Ltd / Provocator Pty Ltd
01.2013 - 01.2016

Part time / Jewellery and Crystal Repairer

Swarovski International
01.2011 - 01.2012

Art Curator

Ladyj
01.2010 - Current

Full time / commercial floor designer

Interface F
01.2008 - 01.2009

Photographer / Promotions

Future Entertainment
01.2007

Retail Store Manager

Satch Clothing
01.2006 - 01.2009

Fashion Store manager

Modus Vivendi
01.2006 - 01.2007

Casual Sales Consultant

Canterbury Bulldogs Football Teamstore
01.2000 - 01.2002

Textile Design & Fabric Printing -

Ultimo Tafe

Advanced Fashion Design -

Ultimo Tafe

Certificate II Hospitality Operations -

Granville Tafe

Year 12 Higher School Certificate -

Completed

Literacy Tutoring Accreditation -

Granville Tafe

Year 11 Preliminary Courses -

Completed

Year 10 Certificate -

Completed

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JASMINE HABBOUCHI