Jasmine Harris
Western Sydney
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Jay Jays
05.2024 - 08.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- responsible for managing customer experience interactions and ensuring staff were able to maintain customer satisfaction.
Assistant Store Manager
Smiggle
10.2023 - 02.2024
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Created and maintained safe and secure work environments for employees.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Retail Assistant
Cotton On Group
10.2020 - 11.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Compiled daily sales reports to track progress and identify areas for improvement.
- Managed cash register operations to ensure accurate financial transactions.
Before and After School Care Assistant
Growing Minds After School Care
04.2022 - 06.2022
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Facilitated group activities that promoted social skills development and positive peer interactions among students.
- Collaborated with colleagues to develop creative activities for students, leading to increased engagement and enjoyment.
Education
Certificate III - Commercial Cookery
TAFE NSW
NSW11-2020
Certificate IV - Hospitality Food And Beverage
TAFE NSW
NSW10-2020
Skills
- Problem-solving
- Customer service and engagement
- Store organization
- Attention to detail
- Loss prevention
- Team management
- Sales tracking
- Operations management
Timeline
Assistant Store Manager
Jay Jays
05.2024 - 08.2024
Assistant Store Manager
Smiggle
10.2023 - 02.2024
Before and After School Care Assistant
Growing Minds After School Care
04.2022 - 06.2022
Retail Assistant
Cotton On Group
10.2020 - 11.2023
Certificate III - Commercial Cookery
TAFE NSW
Certificate IV - Hospitality Food And Beverage
TAFE NSW
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