Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jasmine HEAH

Witchcliffe,WA

Summary

Outgoing Barista with friendly people skills and sales experience. Knowledgeable of coffee shop operations including experienced customer service, staff management, supply ordering and creating warm, welcoming environments. Excellent memory for complex drink requests. Calm multitasker manages numerous orders simultaneously and without error. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Tourism position. Ready to help team achieve company goals. Passionate about all things outdoors and eager to lead a helping hand to the environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Yardbryd
Witchcliffe, WA
02.2022 - Current
  • Implemented recycling and composting to reduce trash waste and improve green footprint
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Local based cafe, I know just about everyone's names and coffees having some real customer relationships with some polite banter

Barista

Deckchair
Augusta, WA
11.2020 - 02.2022
  • Created wide variety of hot and cold drinks including hot coffee, smoothies, frappes, and ice choc/coffees. Multitasking different beverages to be ready at the same time
  • Practicing health and safely management - daily cleaning & weekly deep cleaning procedures
  • Welcoming new and local customers as they walk in developing customer relationships showing genuine friendliness and care
  • Experienced in staff supervising delegating duties/training

FOH Staff Member

Colourpatch
Augusta, WA
11.2019 - 02.2022
  • Navigated a fast-paced serving environment successfully managing 10 tables and 30+ customers simultaneity to deliver an exceptional guest experience
  • Detailing 50 memorized menu items in order to give customized recommendations to guests
  • Central operator of coffee machine, opening & closing, making up to a thousand coffees a day during the peek of summer. Training basic to intermediate skills to all staff members
  • Provided friendly customer service all while remaining calm during periods of high volume

Cafe All Rounder

Boranup Cafe
Karridale, WA
02.2018 - 11.2019
  • Worked under four other cafes owned by one operator ; Cafe Bornaup, Augusta Lighthouse Cafe, Jewel Cave Cafe and Lake Cave Cafe. Rostered between cafes regularly
  • Operated two slow pace cafes exclusively running the till, coffee machine & kitchen (soups, pizzas, treats, display cabinet food and fish & chips)
  • Staff supervisor when managers of duty

Skills

  • Fast Espresso Machine Operation & Maintenance
  • Latte Art
  • Calm Under Pressure
  • Five Years Experience in Hospitality
  • Time Management
  • Genuine Friendliness Towards Staff & Customers
  • Great Team Player
  • Organized, Clean and Tidy
  • Handle High Volume Coffee Orders
  • Great Communication Skills

Certification

Food and Safely Certificate

AHA Hygiene Course

Proof of Covid-19 Vaccinations

Police Clearance

Barista Course

Year Twelve Graduate

Timeline

Barista

Yardbryd
02.2022 - Current

Barista

Deckchair
11.2020 - 02.2022

FOH Staff Member

Colourpatch
11.2019 - 02.2022

Cafe All Rounder

Boranup Cafe
02.2018 - 11.2019

Similar Profiles

CREATE PROFILE
Jasmine HEAH