Jasmine Heit
Sydney CBD,NSW
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
Mcdonalds
Gungahlin, ACT
03.2024 - 01.2025
- Provided ongoing mentorship to crew members, enhancing team performance.
- Supervised, evaluated or referred instructors to skill development classes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Counted and balanced cashier drawers.
Crew Member
Mcdonalds
Gungahlin, ACT
10.2021 - 03.2024
- Assembled and served meals according to specific guest requirements.
- Presented orders to guests within anticipated service times.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Adhered to health department regulations regarding food handling procedures.
- Followed directives from managers to ensure smooth operations.
Education
Senior Secondary Certificate of Education -
Gungahlin College
Canberra, ACT12-2024
Bachelor of Arts - Animation
JMC Academy
Sydney NSW12-2026
Skills
- Advanced math
- Initiative and Self-motivation
- Resilience and persistence
- Teamwork and collaboration
- Verbal and Visual communication
- Customer service
- Willingness to learn
Affiliations
- Digital Artist
- Film Editor
Certification
First Aid and CPR Certified - November 2024
Reference
Mikayla Loughton
Shift Manager
Gungahlin McDonalds
Corner Ernest Cavanaugh and Gozzard Streets, Gungahlin ACT
0493 765 079
mikaylaloughton@gmail.com
Timeline
Crew Trainer
Mcdonalds
03.2024 - 01.2025
Crew Member
Mcdonalds
10.2021 - 03.2024
Senior Secondary Certificate of Education -
Gungahlin College
Bachelor of Arts - Animation
JMC Academy