Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Jasmine Hijazi

Bexley,NSW

Summary

I am a Trainee Cardiac Sonographer at a private Cardiology practice and also a medical receptionist at I-MED Radiology.

I am a results-driven professional prepared for this role with experience in achieving significant impact through effective teamwork and flexibility. Strong focus on task completion, adaptability to changing needs, and collaboration. Key skills include problem-solving, communication, and strong attention to detail. Known for reliability and commitment to excellence in every task.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Trainee Cardiac Sonographer

Cardiac Health Clinic
01.2025 - Current
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Assisted supervisors with putting on Heartbugs, Holter monitors & ABPs
  • Proficient in putting on ECGs - learning interpretation
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
  • Supported organizational objectives with help from existing employees.
  • Facilitated smoother operations by maintaining clean and organized workspace.
  • Assisted cardiac sonographers with Echo report and Stress Tests

2IC Medical Receptionist - Full Time & Casual Role

I-MED Radiology Network
10.2021 - Current


  • Helped patients complete necessary medical forms and documentation.
  • Processed personalised orders of referrals for referring practitioners and specialists
  • Worked closely with contracting Cardiologists to co-report Cardiac MRI and CT
  • Maintained strict confidentiality of patient information, adhering to regulations and privacy policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
  • Organised doctors roster on calendar and ensured reports were sent to referring practitioners
  • Trained newcomers and introduced more efficient workflow practices with improved ways of documenting patient files
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Supported office staff and operational requirements with administrative tasks.
  • Handled billing procedures accurately, ensuring prompt payment from both patients, Medicare & insurance providers.

Receptionist

EarlyView 3d/4d Ultrasound
03.2020 - 02.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Receptionist

Kingsgrove Physiotherapy
07.2019 - 03.2020
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.

Office Admin / Sales Professional

Michael Hill Jeweler
11.2017 - 06.2019
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Contributed to team objectives in fast-paced environment.

Education

Graduate Diploma of Cardiac Ultrasound -

Western Sydney University
03-2025

Bachelor of Exercise And Sport Science -

Australian Catholic University
02-2019

Skills

  • Communicating effectively with diverse clients across multiple channels
  • Bilingual: Fluent in Arabic
  • Effective communication skills
  • Self-motivated and team-oriented
  • Very confident with MS Office, NetPhysio , COMRAD & BlueChip Software
  • Very experienced with Eftpos/ HICAPS machines, Medicare billing
  • Able to multitask and prioritize workload
  • Can quickly and efficiently resolve client issues
  • Strong knowledge of anatomy and physiology
  • Experience in fitness screening forms and testing with and without equipment
  • Very patient and can communicate well with clients whilst maintaining professionalism
  • Extremely organized
  • Proficient in measuring blood pressure

Accomplishments

Nov 2024 - Completed Cardiac Fundamentals Course


Certification

  • Customer Service Recognition Award - awarded by Nola Ford (April 2023)
  • COVID-19 Vaccine (2021) (2022)
  • Flu Vaccine (2021) (2022) (2023) (2024)
  • Hand Hygiene Certificate (2021) (2024)
  • First Aid + CPR (2022) Certificate (Certified by Australian Training Institute) (2020 & 2021)
  • Infection and Control Training Certificate (2020)
  • Working with Children Check
  • School Prefect and Student Representative (2013-18)
  • Georges River Council – Service Award (2016-2018)
  • Volunteered and coached at local football club in St George Area (2015-2018)

Interests

- Playing sport

- Reading

- Learning about Cardiology

- Going on hikes and long walks / runs

Timeline

Trainee Cardiac Sonographer

Cardiac Health Clinic
01.2025 - Current

2IC Medical Receptionist - Full Time & Casual Role

I-MED Radiology Network
10.2021 - Current

Receptionist

EarlyView 3d/4d Ultrasound
03.2020 - 02.2021

Receptionist

Kingsgrove Physiotherapy
07.2019 - 03.2020

Office Admin / Sales Professional

Michael Hill Jeweler
11.2017 - 06.2019

Graduate Diploma of Cardiac Ultrasound -

Western Sydney University

Bachelor of Exercise And Sport Science -

Australian Catholic University

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Jasmine Hijazi